Creo view won't display assembly.

Forum|Forum|12 years ago
August 28, 2014
3 replies
5189 views

We are running Windchill 10.0. I have one pc that can login okay, can find a part and when he selects the assembly he can select open in Creo View 2.0 and the viewer opens, but never displays the part. I have tried three different browsers, two different users on the computer and two different users on Windchill, so the problem appears to be the computer. I have checked Java version and that is okay, not sure what is going on.

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Assembly Design

G

gkoch

2-Explorer

Hello Mike,

this is not the area I have much experience with, but if the issue persists, a few ideas about what to check:

Does the expected Creo View launch? (if an older version comes up, try re-installing)
If the issue is only with one computer and not with others, can it be a license issue (Light vs. Professional)
Are all models affected or just some? Native Creo models with display saved can be opened with geometry displayed, non-native CAD data and models saved without graphics (e.g. in older versions) may open empty (they probably need some worker process in background to generate the geometry to display)
If you open the model in Creo Parametric (assuming it native) and save it again to workspace, does it solve the issue?
Are there error messages in the worker logs (in case not native)?

Hope this helps,

Gunter

L

LouRusso

1-Visitor

Mike I know this is late, but did you resolve your problem?

lou

R

rubenvillarreal