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Customer Story: "Built for it”, The Caterpillar Service Information Solution

AnnMcGrath
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‎Jan 12, 2016 04:04 PM
‎Jan 12, 2016 04:04 PM

Customer Story: "Built for it”, The Caterpillar Service Information Solution

Caterpillar has built its name on providing unmatched service to its customers throughout the lifecycle of Caterpillar’s products. Technical information is the foundation for building customer loyalty and enables harvesting of the aftermarket. “Built for it":, The Caterpillar Service Information Solution presentation will provide  an overview of Caterpillar’s service support model, technical information transformation and the associated challenges faced in supporting over 3 million machines and engines in the field.

Presented by: Mike Perez, Caterpillar Inc.

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