topic Re: file could not be opened in Mathcad

file could not be opened

LS_8153366 — Mon, 14 Apr 2025 14:11:22 GMT

Hi,

I have a file made in prime 9 and when I tried to open today and I could not open. I have copied this file from an original file. I made a minor update on the copied file but I could not open while the original, I could.

I attached the file herein for reference. Thank you.

Re: file could not be opened

Werner_E — Mon, 14 Apr 2025 16:47:06 GMT

The file somehow got corrupted/truncated. Unfortunately this happens quite often when using Prime - especially with larger files which contain lot of pictures.

Find attached what I was able to reconstruct - but there seems to be a lot missing.

So it may be the better option to take the older file and do the minor updates again.

Re: file could not be opened

LS_8153366 — Mon, 14 Apr 2025 17:57:35 GMT

Thanks Werner. Indeed, there are a lot of items that are missing.

Re: file could not be opened

MartinHanak — Tue, 15 Apr 2025 05:56:38 GMT

Hi,

where is your file stored? In directory located on local disk?

Re: file could not be opened

LS_8153366 — Tue, 15 Apr 2025 07:30:31 GMT

Hi Martin,

The file is stored in the local disk which is part of a one drive.

Lloyd

Re: file could not be opened

MartinHanak — Tue, 15 Apr 2025 07:33:34 GMT

@LS_8153366 wrote:

Hi Martin,

The file is stored in the local disk which is part of a one drive.

Lloyd

Hi,

I guess that working with Mathcad file saved on OneDrive disk is not safe.

Re: file could not be opened

DJNewman — Tue, 15 Apr 2025 13:44:49 GMT

I wouldn't say that Mathcad files saved on OneDrive isn't safe. We do that a lot internally at PTC.

Re: file could not be opened

MartinHanak — Tue, 15 Apr 2025 14:01:23 GMT

@DJNewman wrote:

I wouldn't say that Mathcad files saved on OneDrive isn't safe. We do that a lot internally at PTC.

Hi,

simple question ... Does PTC officially support storing data on OneDrive? Personally, I doubt it.

Re: file could not be opened

DJNewman — Tue, 15 Apr 2025 16:04:01 GMT

Officially, we do not support that: https://www.ptc.com/en/support/article/CS366123