topic Re: Image Dimension for Procedure in Vuforia Expert Capture in Vuforia Expert Capture

Image Dimension for Procedure in Vuforia Expert Capture

GO_9986537 — Thu, 07 Apr 2022 18:15:21 GMT

What is the min and max dimension size being imported into Expert Capture to prevent it from being cut off in the step of the procedure or title slide? @tmccombie

Re: Image Dimension for Procedure in Vuforia Expert Capture

tmccombie — Mon, 02 May 2022 19:58:45 GMT

@GO_9986537 Are you experiencing image cut-off issues within Vantage on mobile or View on HoloLens/Realwear devices? Is it possible to share a screenshot of the issue?

Re: Image Dimension for Procedure in Vuforia Expert Capture

GO_9986537 — Mon, 02 May 2022 20:33:42 GMT

@tmccombie Thanks its already been attended in a PTC case #16338637

Re: Image Dimension for Procedure in Vuforia Expert Capture

aletenti — Fri, 17 Mar 2023 10:40:58 GMT

Hello, could you please share the resolution? Thanks

Re: Image Dimension for Procedure in Vuforia Expert Capture

pjahn — Wed, 14 Aug 2024 14:12:39 GMT

Case 16338637 is not accessible for us. We can not see a solution either. It would be nice if you would copy the answer from the case to this thread.

Thank you.

Re: Image Dimension for Procedure in Vuforia Expert Capture

GO_9986537 — Wed, 14 Aug 2024 14:53:57 GMT

Well we tested the shared images in my Vuforia Editor and I am not able to reproduce the issue, after it the end customer didn't share the recording and after several tries to follow up we didn't receive an answer so the ticket/case was closed without solution.