How to Register on the PTC Community

Jaime_Lee — Wed, 14 May 2025 18:48:44 GMT

To register for the PTC Community,, you may register as a Partner, as an Education PTC account holder, a Basic User, or as a New Customer with your PTC Customer Credentials (Customer #,SCN (Service Contract Number), SON (Sales Order Number) and Customer Site Number. The eSupport Knowledge article CS287536 provides information on how to find your customer credentials.

Note: PTC Employees always login with their SSO credentials username and single sign on password set by PTC. (i.e. jsmith without our domain -@ptc).

Most users don't have access to their SCN, SON, or site number without consulting their system administrator.

For the purpose of this FAQ, we will focus on the Basic User registration.

How to Register on the Community as a Basic User

1. Go to: https://support.ptc.com/appserver/common/account/createAccount.jsp

2. Select the "Basic" tab.

3. Once your eSupport registration is complete, you need to access http://community.ptc.com and accept the PTC Community Terms of Service.

4. The final step is selecting a more community friendly username.

topic How to Register on the PTC Community in Welcome & How-To's

How to Register on the PTC Community