topic Re: help directory in System Administration

help directory

Dom_CHENTRE — Tue, 28 Mar 2023 19:11:51 GMT

Hello Everybody,
I'm working for several clients (Creo2, 3, 7 8 and 9).
I'm installing Pro/E - Creo for many years in C;\ptc\creo_xxx
No problem for using all versions.
I'm doing this for over 20 years... too late for me to change my manner... 😞
However, I would like to install each revisions of help files..
Downloaded on PTC.
But I can't what would be best place to install each help folders.
(Program files ??? but each revision will erase previous one ?)
Any idea ?
Thanks

Re: help directory

BenLoosli — Tue, 28 Mar 2023 19:44:49 GMT

I put them under the same root folder for that release of Creo.

Clean, simple and easy.

Re: help directory

MartinHanak — Wed, 29 Mar 2023 07:03:41 GMT

Hi,

you can place individual help directories in any location (mapped network drive can be used, too) and then use environment variable to "familiarize" Creo with the location of the help. You do not have to install help, you can copy help directory.

Information related to Creo 9.0:

please read Creo Installation and Administration Guide.pdf, page 65
add line similar to the following one into psf file
ENV=PTC_PMA_HC_URL_9=C:\PTC\Creo9_Help_CZ_EN\creo_help_pma

Re: help directory

Dom_CHENTRE — Wed, 29 Mar 2023 12:07:41 GMT

Thanks,
But it seems to be more complicated as I supposed.
I have a subscription (Creo 9) but I can"t install Creo 3.
Creo9 lm...txt works for creo9 but not for previous versions.
I can't know how to resolve this... 😞
Any advice ?
Thanks,

Re: help directory

Dom_CHENTRE — Wed, 29 Mar 2023 12:08:39 GMT

Re: help directory

MartinHanak — Wed, 29 Mar 2023 13:06:01 GMT

@Dom_CHENTRE wrote:

Thanks,
But it seems to be more complicated as I supposed.
I have a subscription (Creo 9) but I can"t install Creo 3.
Creo9 lm...txt works for creo9 but not for previous versions.
I can't know how to resolve this... 😞
Any advice ?
Thanks,

Hi,

I guess your license file contains floating license. Does the file contain SERVER and DAEMON lines?

If the answer is YES then you have to:

install FLEXnet and enter the path to your license file
FLEXnet installer is available on Creo 9.0 "DVD" ... install_license_server.exe
when installing any Creo, enter 7788@licenseservername into Source field

Note: I copied creo 3.0 M190 installation from another computer to my computer -AND- it works well with Creo 9.0 license file.