Problem when using Redundancy Master

RM_10318757 — Fri, 16 Dec 2022 16:16:07 GMT

Can anyone help solve the problem I'm having in using redundancy master?

when using Redundancy master, only the primary server can read data, when the primary server is down, the secondary server does not work.

for the secondary server, it can only be read on the quick client as long as it fills in the prog id and remote machine name manually, whereas if you import tags via "device" in kepware, an error appears as shown in the picture.

can anyone help solve this problem?

Re: Problem when using Redundancy Master

aservetas — Mon, 13 Jun 2022 20:58:11 GMT

Please submit a ticket to the Technical Support team for assistance with this issue.

https://support.ptc.com/apps/cs_loggers/kw_logger/auth/ssl/log

Best regards,

Andy Servetas
Principal Technical Support Engineer | Kepware Technologies

topic Problem when using Redundancy Master in Kepware

Problem when using Redundancy Master

Re: Problem when using Redundancy Master