topic Re: google map not load in View Mashup in ThingWorx Developers

google map not load in View Mashup

schen-71 — Thu, 21 Sep 2017 05:54:48 GMT

I use 30 days hosted trial, google map widget could not load normally in View Mashup, Error Message like "Oops! Something went worng... See the JavaScript console for technical details.". How could I get this right?

Re: google map not load in View Mashup

supandey — Thu, 21 Sep 2017 07:10:01 GMT

Hi Sandra, have you check the browser's developer console for more detail or may be the ApplicationLog from ThingWorx? Was this working when you first created the instance?

Re: google map not load in View Mashup

AnnaAn — Thu, 21 Sep 2017 08:53:09 GMT

Sandra Chen,

Could you access to Google map seperately from your browser?

For some Chinese customers, it may not be accessible for Google Map.

Baidu map will be used instead in such case.

Br,

Anna

Re: google map not load in View Mashup

schen-71 — Fri, 22 Sep 2017 05:47:57 GMT

Hi Anna An, I could access to Google map from browser.

Re: google map not load in View Mashup

schen-71 — Fri, 22 Sep 2017 05:56:11 GMT

Hi Sushant, Thank you for your suggestion. I have check application log, but it seems no error message about this.

Re: google map not load in View Mashup

xshi-3 — Fri, 22 Sep 2017 06:06:31 GMT

Sandra, where do you find the google map widget when you create your mashup?

Re: google map not load in View Mashup

supandey — Fri, 22 Sep 2017 06:52:10 GMT

Did you also check the Developer's console?

Re: google map not load in View Mashup

schen-71 — Fri, 22 Sep 2017 08:15:28 GMT

Hi Xinyan, I get google map widget from mashup -> widgets-> category (filter)-> key in google map, to get goole map widget.

Re: google map not load in View Mashup

schen-71 — Fri, 22 Sep 2017 08:33:21 GMT

Hi Sushant, show log for view mashup is as below:

Re: google map not load in View Mashup

supandey — Fri, 22 Sep 2017 08:41:05 GMT

Sorry if i was not clear enough in my last response, I meant the web browser's own developer console for e.g. if you'd press F12 in chrome you should be able to view this console and then you will have to refresh the page once. Please check if there are any errors/warnings there.

Re: google map not load in View Mashup

vranganathan — Fri, 22 Sep 2017 15:00:56 GMT

You may want to take a look at this thread Google Maps no longer displaying (Error - 'Oops! Something went wrong')

It may be missing Google API Key in metadata.xml file.

Re: google map not load in View Mashup

schen-71 — Mon, 25 Sep 2017 00:35:01 GMT

Hi Sushant & Varathan, thank you very much, from the browser developer console, it seems the Google API key problem, I will find how to put Google API key in metadata.xml.

Re: google map not load in View Mashup

schen-71 — Mon, 25 Sep 2017 01:05:19 GMT

How could I extract metadata.xml and modify it ? Extension just could be imported or viewed from composer.

Re: google map not load in View Mashup

schen-71 — Mon, 25 Sep 2017 06:41:33 GMT

It's right to download google widget extension from makerplace, and modify metadata.xml, and import extension?

Re: google map not load in View Mashup

supandey — Mon, 25 Sep 2017 07:09:23 GMT

Hi Sandra, yes it OK to do that to update the key. In fact you can refer to this article guiding you on how to update the key in the metadata.xml API Keys and the Google Map Widget in ThingWorx

Hope this'd help.

Re: google map not load in View Mashup

schen-71 — Mon, 25 Sep 2017 07:37:17 GMT

Hi Sushant, thank you for your help, google map can be viewed normally.

Re: google map not load in View Mashup

supandey — Mon, 25 Sep 2017 07:42:48 GMT

Glad it helped