Reset or recover administrator account password in Thingworx

AS_13175294 — Wed, 30 Apr 2025 17:28:29 GMT

Hello,

I am not able to login to Thingworx composer as it is saying password incorrect. Is there a way i can recover the password or change the Administrator account password?

Thanks

Re: Reset or recover administrator account password in Thingworx

bchaudhary — Wed, 30 Apr 2025 17:35:21 GMT

Hi @AS_13175294

Yes! ThingWorx Administrator password can be reset by using the following article:

https://www.ptc.com/en/support/article/CS311527?source=search

Also pls refer to the similar community post for reported issue:

https://community.ptc.com/t5/ThingWorx-Developers/User-Administrator-password/m-p/815356#M59346

https://community.ptc.com/t5/ThingWorx-Developers/Administrators/m-p/736747#M53062

Kindly open a case to seek the technical support if the issue is still present.

Regards,

Bhawna

topic Reset or recover administrator account password in Thingworx in ThingWorx Developers

Reset or recover administrator account password in Thingworx

Re: Reset or recover administrator account password in Thingworx