[Info] Language Selections Available: English;Deutsch (German); (Japanese); (Simplified Chinese) [Info] User's Default Language: English [Info] we are running from --> C:\PROGRA~2\THINGW~1\WIN-IN~1\THINGW~1.EXE [Info] command option --> qn [Info] command option --> e "ACCEPT_EULA=YES" [Info] Silent is 1 [WVT] step 1: silently call WinVerifyTrust on szSetupExe, ignoring return value [WVT] WVT returned 0x0 [WVT] fSetupExeIsSigned = TRUE [WVT] step2: silently call WinVerifyTrust on szPackage, ignoring return value [WVT] WVT returned 0x0 [WVT] fPackageIsSigned = TRUE [WVT] step3: last call to WinVerifyTrust showing UI only if something is wrong [WVT] WVT returned 0x0 [Info] VerifyFileSignature, returned 0 [Info] CheckRootCert - Verisign [Info] Check local computer, Trusted Root CAs, returned: -2146893807 [Info] Check local computer, 3rd Party Root CAs, returned: 0 [Resource] lpName = OPERATION NOT FOUND [Resource] lpName = PRODUCTNAME, lpBuf = ThingWorx Industrial Connectivity 8 [Resource] lpName = DATABASE, lpBuf = ThingWorxIndustrialConnectivity.msi [Info] Recovering BASEURL [Resource] lpName = BASEURL NOT FOUND [Info] No BASEURL, generating media source. [Info] path to Msi: C:\Users\saipe\AppData\Local\Temp\ThingWorxIndustrialConnectivity.msi [ExtractFileFromResource] Creating file: C:\Users\saipe\AppData\Local\Temp\ThingWorxIndustrialConnectivity.msi [Info] Copied ThingWorxIndustrialConnectivity.ini to C:\Users\saipe\AppData\Local\Temp\ [Resource] lpName = PROPERTIES, lpBuf = MSI_VIA_EXE=true [Info] Checking for CRT prerequisites... [Info] Checking CRT (vcredist_vc9.exe) key [Info] CRT (vcredist_vc9.exe)appears to be installed [Info] getRegistryValue exception, unable to open key,name: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{61087a79-ac85-455c-934d-1fa22cc64f36},UninstallString [Warning] A Reboot may be required [Info] getRegistryValue exception, unable to open key,name: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{61087a79-ac85-455c-934d-1fa22cc64f36},UninstallString [Info] Checking CRT (vcredist_vc12.exe) key [Info] getRegistryValue exception, unable to open key,name: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{61087a79-ac85-455c-934d-1fa22cc64f36},DisplayVersion [ExtractFileFromResource] Creating file: C:\Users\saipe\AppData\Local\Temp\vcredist_vc12.exe [Error] Process failed (3010). [Info] CRT (vcredist_vc12.exe) installation complete [Info] InstallCRT, returned 3010 [Info] CheckRootCert - MS_CRT [Info] Check local computer, Trusted Root CAs, returned: 0 [Info] Check local computer, 3rd Party Root CAs, returned: -2146893807 [Info] Setting Internal UI level to NONE... [Info] MsiQueryProductState using {842467D8-A4FB-4117-81F9-BDB598735503} returned -1 [Info] The product code '{842467D8-A4FB-4117-81F9-BDB598735503}' is unknown. Will use first time install logic... [Info] Language Selected: English [Info] Setting MSI Install Log Mode: INSTALLLOGMODE_VERBOSE | INSTALLLOGMODE_PROPERTYDUMP [Info] Setting MSI Install Log Attributes: None [Info] Calling MsiInstallProduct with szInstallPath = C:\Users\saipe\AppData\Local\Temp\ThingWorxIndustrialConnectivity.msi, and szCommandLine = MSI_VIA_EXE=true [Info] MsiInstallProduct returned 0 [Info] Begin CleanUp. [Info] copy Install log file to INSTALLDIR. [Info] Setup exit code is 3010 [Info] copy bootstrapper log file to INSTALLDIR.