Log started 05/13/2020 at 12:08:51 Preferred installation mode : win32 Trying to init installer in mode win32 Mode win32 successfully initialized Executing sc Error running sc query ThingWorx-Foundation: Program ended with an error exit code [12:08:54] - Started Executing preInstallationActionList Actions... NOTSET [12:08:54] Checking minimum system and software requirements... Setting variable total_memory from .\get_total_memory [12:09:00] - Valid Java executable path: C:/Program Files/Java/jdk1.8.0_251/jre/bin/java.exe... [12:09:00] - HOST_JAVA_HOME path: C:\PROGRA~1\Java\JDK18~1.0_2\jre... [12:09:00] Checking minimum system and software requirements for foundation... Executing cmd [12:09:30] installdir componet postShowPageActionList [12:09:30] installdir |C:\Program Files\ThingWorxFoundationH2Trial-8.5.0| [12:09:30] ccif.dir.tmp |C:/PROGRA~1/THINGW~1.0\installer\tmp\| [12:09:30] ccif.dir.install |C:/PROGRA~1/THINGW~1.0| [12:09:30] ccif.dir.installer |C:/PROGRA~1/THINGW~1.0\installer\| [12:09:30] ccif.dir.tarballs |C:/PROGRA~1/THINGW~1.0\installer\tarballs\| Executing java Preparing to Install Install Chef Client [12:09:55] installdir |C:\Program Files\ThingWorxFoundationH2Trial-8.5.0| [12:09:55] ccif.dir.tmp |C:/PROGRA~1/THINGW~1.0\installer\tmp\| [12:09:55] ccif.dir.install |C:/PROGRA~1/THINGW~1.0| [12:09:55] ccif.dir.installer |C:/PROGRA~1/THINGW~1.0\installer\| [12:09:55] ccif.dir.tarballs |C:/PROGRA~1/THINGW~1.0\installer\tarballs\| Preparing to Install [12:09:56] installdir |C:\Program Files\ThingWorxFoundationH2Trial-8.5.0| [12:09:56] ccif.dir.tmp |C:/PROGRA~1/THINGW~1.0\installer\tmp\| [12:09:56] ccif.dir.install |C:/PROGRA~1/THINGW~1.0| [12:09:56] ccif.dir.installer |C:/PROGRA~1/THINGW~1.0\installer\| [12:09:56] ccif.dir.tarballs |C:/PROGRA~1/THINGW~1.0\installer\tarballs\| Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\scripts Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\scripts\uncompress-files Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\scripts\uncompress-files\uncompress-files.exe Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\scripts\check-http-response Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\scripts\check-http-response\check-http-response.exe Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\scripts\changepassword_thingworx Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\scripts\changepassword_thingworx\changepassword_thingworx.exe Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\scripts\get_thingworx_device_id Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\scripts\get_thingworx_device_id\get_thingworx_device_id.exe Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\scripts\configure_json Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\scripts\configure_json\configure_json.exe Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\scripts\get_total_memory Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\scripts\get_total_memory\get_total_memory.exe Directory already exists: C:\Program Files\ThingWorxFoundationH2Trial-8.5.0 Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\ptc-logo.ico Directory already exists: C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\license_agreement Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\license_agreement\Clickwrap License Agreement_en.txt Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\license_agreement\Clickwrap License Agreement_zh_TW.txt Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\license_agreement\Clickwrap License Agreement_de.txt Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\license_agreement\Clickwrap License Agreement_ja.txt Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\license_agreement\Clickwrap License Agreement_es.txt Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\license_agreement\Clickwrap License Agreement_fr.txt Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\license_agreement\Clickwrap License Agreement_ko.txt Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\license_agreement\Clickwrap License Agreement_zh_CN.txt Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\license_agreement\Clickwrap License Agreement_ru.txt Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\license_agreement\Clickwrap License Agreement_it.txt Directory already exists: C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\tmp Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\tmp\jars Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\tmp\jars\passay-1.3.1.jar Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\tmp\jars\security-common-library-1.0.2.36.jar Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\tmp\password-blacklist.txt Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\tmp\jars\thingworx-platform-common-8.5.0-b12.jar Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\tmp\jars\thingworx-common-8.5.0-b12.jar Directory already exists: C:\Program Files\ThingWorxFoundationH2Trial-8.5.0 Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\thingworx Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\thingworx\jars Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\thingworx\jars\passay-1.3.1.jar Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\thingworx\jars\security-common-library-1.0.2.36.jar Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\thingworx\Thingworx.war Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\thingworx\jars\thingworx-platform-common-8.5.0-b12.jar Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\thingworx\jars\thingworx-common-8.5.0-b12.jar Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\tarballs Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\tarballs\Temporary_license.bin Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\licensingconfigurator Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\licensingconfigurator\twx-licensing-configurator.exe Directory already exists: C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\tarballs Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\tarballs\security-common-cli-1.0.2.40-application.tar.gz Directory already exists: C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\tarballs Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\tarballs\tomcat-9.0.22-windows-x64.zip Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\providers Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\spec Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\libraries Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\recipes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\resources Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\integration Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\integration\http_acl Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\integration\font Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\integration\pagefile Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\integration\share Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\integration\certificate Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\integration\feature Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\integration\autorun Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\integration\path Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\cookbooks Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\cookbooks\test Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\cookbooks\test\files Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\cookbooks\test\recipes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\.delivery Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\.github Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\.github\ISSUE_TEMPLATE Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\archive Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\archive\spec Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\archive\spec\unit Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\archive\spec\unit\recipes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\archive\recipes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\archive\resources Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\archive\test Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\archive\test\integration Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\archive\test\integration\default Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\archive\test\fixtures Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\archive\test\fixtures\cookbooks Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\archive\test\fixtures\cookbooks\test Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\archive\test\fixtures\cookbooks\test\recipes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\spec Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\spec\unit Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\spec\unit\recipes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\libraries Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\attributes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\templates Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\recipes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\test Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\test\integration Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\test\integration\install Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\test\integration\install\data_bags Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\test\integration\install\data_bags\installation Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\test\fixtures Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\test\fixtures\cookbooks Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\test\fixtures\cookbooks\tomcat_example Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\tomcat\test\fixtures\cookbooks\tomcat_example\recipes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\spec Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\spec\unit Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\spec\unit\recipes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\libraries Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\attributes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\templates Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\templates\default Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\recipes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\test Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\test\integration Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\test\integration\install Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\test\integration\install\data_bags Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\test\integration\install\data_bags\installation Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\test\fixtures Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\test\fixtures\cookbooks Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\test\fixtures\cookbooks\postgres Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\test\fixtures\cookbooks\postgres\recipes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\spec Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\spec\unit Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\spec\unit\recipes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\attributes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\templates Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\recipes Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\resources Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\test Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\test\integration Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\test\integration\install Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\test\integration\secret_verify Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\test\fixtures Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\test\fixtures\cookbooks Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\test\fixtures\cookbooks\test Creating directory C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\test\fixtures\cookbooks\test\recipes Unpacking files Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\CHANGELOG.md Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\cookbooks\test\files\Asimov.otf Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\metadata.rb Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\TESTING.md Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\CONTRIBUTING.md Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\README.md Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\providers\dns.rb Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\spec\spec_helper.rb Unpacking C:\Program 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C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\test\integration\install\encrypted_data_bag_secret Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_foundation\.kitchen.yml Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\Berksfile Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\LICENSE Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\chefignore Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\twx_keystore\.kitchen.yml Unpacking C:\Program Files\ThingWorxFoundationH2Trial-8.5.0\installer\foundation\cookbooks\windows\test\cookbooks\test\files\CodeNewRoman.otf Install ThingWorx Using Chef Configuring Installer... Executing C:\opscode\chef\embedded\bin\openssl Configuring Installer... Executing C:\opscode\chef\embedded\bin\openssl Configuring Installer keystore... Executing C:\opscode\chef\bin\knife Encrypting installer secrets... Executing C:\opscode\chef\bin\knife ThingWorx Foundation Trial for H2 Installation in Progress... Executing C:\opscode\chef\bin\chef-client Error running C:\opscode\chef\bin\chef-client -z --config "C:/PROGRA~1/THINGW~1.0\installer\foundation\knife.rb" -j "C:/PROGRA~1/THINGW~1.0\installer\foundation.json" -L "C:/PROGRA~1/THINGW~1.0\installer\logs\foundation-20200513121114.log": Program ended with an error exit code [12:12:11] ThingWorx Foundation Trial for H2: rc=172 [12:12:11] foundation Installation Failed [12:12:11] - Post Installation Action List: Step install via chef script failed :: 1