Creo 2 Crash on Startup
May 14, 2014
04:00 PM
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May 14, 2014
04:00 PM
Creo 2 Crash on Startup
We upgraded from WF5 to Creo 2 M090 last night. Everything seemed to work OK except for one user. Creo would crash after showing the splash screen.
We got it working now. The "fix" was to update his video driver.
Everyone was running Windows 7 64-bit on nearly identical machines off of an automated install, so it was really hard to play the "one of these things is not like the other" game.
It's probably been posted before, but I just wanted to give a heads up to save someone else a bunch of time.
-- Andrew
Andrew Kelly, P.E.
Design Engineer
Honeywell Sensing and Control
2080 Arlingate Lane
Columbus, OH 43228
Office: 614-850-7818
Toll Free: 800-848-6564
Fax: 614-850-1111
andrew.kelly@honeywell.com<">mailto:andrew.kelly@honeywell.com>
This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
We got it working now. The "fix" was to update his video driver.
Everyone was running Windows 7 64-bit on nearly identical machines off of an automated install, so it was really hard to play the "one of these things is not like the other" game.
It's probably been posted before, but I just wanted to give a heads up to save someone else a bunch of time.
-- Andrew
Andrew Kelly, P.E.
Design Engineer
Honeywell Sensing and Control
2080 Arlingate Lane
Columbus, OH 43228
Office: 614-850-7818
Toll Free: 800-848-6564
Fax: 614-850-1111
andrew.kelly@honeywell.com<">mailto:andrew.kelly@honeywell.com>
This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
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May 14, 2014
04:05 PM
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May 14, 2014
04:05 PM
Andrew,
Amen to that! Same thing worked for us, except it was about 8 out of 40 here that needed the video driver update. Also if you are coming from WF 4 or earlier scrub your config.pro for outdated entries.
Bob Lohbauer
Amen to that! Same thing worked for us, except it was about 8 out of 40 here that needed the video driver update. Also if you are coming from WF 4 or earlier scrub your config.pro for outdated entries.
Bob Lohbauer
