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Hi everyone,
I recently downloaded Creo 11 on a machine with Creo 7 in order to test something. After deciding to test on my virtual machine, I uninstalled Creo 11. I now get this error in Creo 7:
When checking the logs, the error reads: EXCEPTION_ACCESS_VIOLATION has occurred in the thread 3772. I've tried clearing cache and reinstalling. Any ideas?
You will probably need to open a helpdesk call with PTC to resolve this issue.
The community is users helping users and we do not have access to things like Traceback error codes.
Hi,