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Why is it not available for download on https://support.ptc.com/appserver/auth/it/esd/index.jsp?
Or is it related to a limitation on my account?
@AK_9715953 wrote: Why is it not available for download on https://support.ptc.com/appserver/auth/it/esd/index.jsp? Or is it related to a limitation on my account?
Hi,
Creo Schematics media are not available because you do not own Creo Schematics license.
I have a license, at least I have Creo Schematics 4.0 installed and activated.
I created SR in PTC support, let's see what they answer.
@AK_9715953 wrote: I have a license, at least I have Creo Schematics 4.0 installed and activated. I created SR in PTC support, let's see what they answer.
FYI ... if you stop paying support fees then you will lost access to any Creo Schematics media.
@AK_9715953
As Martin maintioned this can be due to inactive maintenance. Also, I didn't see any case in support about this. You may create a new case for Install support for TS to process further.
