Creo Schematics 7.0

[AK_9715953]

Why is it not available for download on https://support.ptc.com/appserver/auth/it/esd/index.jsp?

Or is it related to a limitation on my account?

[MartinHanak]

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@AK_9715953 wrote:

Why is it not available for download on https://support.ptc.com/appserver/auth/it/esd/index.jsp?

Or is it related to a limitation on my account?

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Hi,

Creo Schematics media are not available because you do not own Creo Schematics license.

[AK_9715953]

I have a license, at least I have Creo Schematics 4.0 installed and activated.

I created SR in PTC support, let's see what they answer.

[MartinHanak]

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@AK_9715953 wrote:

I have a license, at least I have Creo Schematics 4.0 installed and activated.

I created SR in PTC support, let's see what they answer.

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Hi,

FYI ... if you stop paying support fees then you will lost access to any Creo Schematics media.

[Mahesh_Sharma]

@AK_9715953 

As Martin maintioned this can be due to inactive maintenance. Also, I didn't see any case in support about this. You may create a new case for Install support for TS to process further.