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Creo View Error "This computer must be connected to the network"

astadlin
1-Newbie

Creo View Error "This computer must be connected to the network"

When I try to view *.pdf.pvz files (downloaded from a Windchill PLM server) using Creo View Express 3.1, I get the following error: 

 

"This computer must be connected to the network"

"Connect this computer to the network and then try opening the document again."

 

Here is my computer information:

  • The computer is connected to the network.
  • Xeon CPU, 8GB RAM, plenty of disk space.
  • Windows 8.1 Industry Pro (Like Windows 8.1, but clean, without the advertising software)
  • Fresh download and install of Creo View Express 3.1 (32 bit) (today Nov 17, 2016)
  • Adobe Reader XI, 11.0.18
  • Also, Internet Explorer 11.0.96, with update 37

 

I also tried a Windows 7 Pro PC with the same Creo View Express 3.1 (32 bit)

 

This is a show stopper, so any help to resolve this issue would be appreciated.

Thank you

AJ


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2 REPLIES 2
sjacks
4-Participant
(To:astadlin)

So you are using Creo View Express instead of Creo View Lite (Standard, MCAD, ECAD) to communicate with a Windchill PLM system?  (Also, just to clarity, is the file actually a PDF or PVZ?)

They are .pdf.pvz files.  I think that means the PDFs are embedded in the PVZ container files.

Using Creo View Express

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