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The disappearing cursor is being worked on, but now I have had another oddity come up in family table cells.
The IT department has recommended that I check with PTC on this for possible RAM allocation error.
The issues is that I had a MasterCAM logo show up in (2) of my family table cells. It is not very repeatable.
I took a screen dump so here are two snippets of the family table:
Thanks,
Dale
Have you rebooted your workstation recently?
I find some of those 'can't explain weirdness' to be caused by memory allocation issues where Creo does not release all memory when it closes. A reboot is the only way to free up that memory.
Shut it down every Friday. Boot it anew every Monday.
How often does everyone else reboot there systems?
I restart every night and shut it down on Fridays.
Also, be aware that with many newer systems, shutdown does not create a restart when you start up the computer the next day. Shutdown is more like a deep sleep for the computer to enable a quicker start up and does not clear the memory.
I thought that is why they added "sleep" vs "shutdown" where the latter preforms a restart.
I am going by what my son, the computer geek, told me.
I restart every night prior to going home. There have been countless times I have been asked to help someone and it turns out they have had a model open for days/weeks/months and everything has become completely irrational!!!
I only shut down on occasion, mostly if i have odd issues that don't seem reasonable!!!
I find that I might have 15 windows or so open at closing, so that is why I do the Friday thing. It's just me (and and intern), so I don't have to worry about drawings be open for weeks/months. I reboot the 2nd computer every Monday when I get in.
Did the geek son explain the difference between sleep, shutdown and restart?
From our IT company:
Sleep - basically turn off power but doesn't clear any memory or shut down apps.
Restart - closes apps and powers off but doesn't totally clear cache to that you can get a faster restart.
Shutdown - clear everything and powers down. Fresh boot when starting back up.
The reboot question is one of the first things I ask my users when they ask for help with something random and/or weird.
As for me, I used to reboot every Friday before heading home and making sure the workstation comes back before walking out the door. About a month ago, it did not restart and IT had to go in set some system parameters to rebuild the computer on reboot. Took 2 reboots for the system to come back and allow me to login. Been reluctant to reboot since then.
It didn't last long, but I had a brief event within the first hour or two on Monday.
You took a "screen dump" of the "big dump" Creo took in your family table. Got it!🤣
That is bizarre though, never had anything like that happen, never thought something like that COULD happen. Sounds like maybe a graphics card issue? I had these weird "sparklies" all over my screen recently, not just in Creo but across everything including my background. Manually turned the power off, waited a few minutes, fired it back up, and problem solved.
Best of luck!