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Family table update reverts parts to generic in assembly

JamesT
2-Explorer

Family table update reverts parts to generic in assembly

I work on a pretty big creo\windchill network.

 

When our "librarian" updates a family table (say, adds a screw) on "the network", I have a "screw" from that family table in my assembly, I update my workspace and update in session, the screw(s) from that family table that I have in my assembly revert to the generic of the family table.

 

The only way to get back the instance I have placed is to close everything that uses that family table, erase not displayed and reopen my assembly. Which sometimes is a pain, with bigger assemblies.

 

This has happened for quite a while now. I am sure it is not this version of Creo or Windchill, it predates the current versions we are using.

 

Maybe there is a setting we have that is not saving family tables correctly?

 

Frustrating.

 

Thanks for any help.

 

--James

 

Windchill: Release: 11.1 M020-CPS26

Creo: 8.0.5.0

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