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In Drawing of Creo 2.0 when I click on Annotate tab the fatal error occurs. The rest of the tabs are OK but annotate tab doesn't work. The error Log is attached, could anyone help me?
Solved! Go to Solution.
Only PTC Tech Support has the ability to extract information from a traceback.log file to uncover the reason for the failure.
Being on Creo 2, may be an issue in getting a support case opened, however.
Thanks, Could this type of error come from the operating system updates? I have not changed anything and it is strange why it happened suddenly.
Is it on every drawing or just one drawing? If it's only on 1 drawing, it's likely a something problematic with that drawing only.
If it's every drawing, its potentially due to a system update or ??
It is for every drawing, even new drawing,
What OS did you upgrade to? Creo 2 is not supported on Windows 11.
It is regular update of Windows 10 and not OS upgrade.
Hello @ MohaSharifi
Traceback analysis has led to the following article CS277051
Can you please try this?
Thanks for your check, the article's title is precisely what happened to me, but I don't have an active subscription, do you know the detail of the article?
to summarize
Great, it worked
Applies To
Thanks for your help, it resloved.