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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

Fatal error encountered

lwiley
1-Newbie

Fatal error encountered

I am using Creo Parametric - Release 4.0 (connected) 4.0 M100

Importing a Step file of an assembly created in Solidworks crashes CREO.

Here are the errors that I faced
Traceback log file created.

2 REPLIES 2
StephenW
23-Emerald II
(To:lwiley)

There is no way to troubleshoot the problem without the files. I've imported many solidworks assy's in the past. They typically work.

If your files are proprietary, you can open a support ticket with PTC to have them troubleshoot the problem.

If your files are not proprietary, you can upload them to the community and maybe someone can attempt to conversion.

You could also ask the provider of the solidworks files to send "simplified" files to see if you can import those or tell them the import doesn't work and ask for them to export as creo files.

Thank you Steven. I've imported many SW files too and rarely encounter a problem. Today not so much. I will try requesting a simplified version and an export in Creo format. Thanks again.
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