PŠ - File cannot be retrieved.

[karbos]

Dear Sir or Madam,

I have a problem with a file that is .prt but can't open. I use CREO 4.0. Every file I made I can open there, but when my friend sent me his file, I can not open it. He also made it in CREO 4.0.

Please be so kind and advice me where the problem could be and how to solve it.

Thank you.

[StephenW · Accepted solution]

Your screenshot shows you are using the educational version. IF the other person is using the commercial version, you can not open files created in the other version.