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Tom,
We wrestled with this issue for quite a long time before we found out what the issue was. We have (2) XP-64bit machines and (1) 32-bit machine. The x32 was always able to save as .pdf while the x64 could not (we were using WF3 at the time. It turns out that at the time PTC made WF3, Adobe needed some refinement to operate in 64-bit environment. So save as .pdf was only available in the x32 version of WF3. As far as I know, there is no work-around either other than to use a x32 OS and WF3.
Sorry I only have bad news for you there.
Tom,
Have you considered a tool like PDF Creator?
http://sourceforge.net/projects/pdfcreator/
It's open source and will allow your users to create PDFs from any windows application.
Steve
Another option would be to use the full version of Adobe Acrobat, if you have that available. We installed the full version of Acrobat on our 64-bit machine and used the Adobe PDF printer to create the files instead of the built-in function within Wildfire. You just print like you are going to print to paper, but use the Adobe PDF printer. Adobe Acrobat isn't the cheapest option, but if you already have the licenses, it would be worth a try.
Brian
In Reply to Tom Carrington:
All:
We have a user here with a new Dell 64 bit that y'all recommended for
him. The question is: how can I get him to make PDF's with a 64 bit
Dell running Windows XP and Wildfire 3 M100? I gave him my mapkey, but
that still didn't work. Let me know if you need any more information.
Thanks is advance.
Tom Carrington
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I had that same problem when I was running WF3 64-bit on my XP x64 machine. You can actually install the 32-bit version of WF3 on the x64 XP operating system. For awhile I had both versions installed at the same time, though there was probably a better way to deal with it 🙂
FYI - WF4 and WF5 64-bit have "restored" the capability to export pdf's.
Tom,
We wrestled with this issue for quite a long time before we found out what the issue was. We have (2) XP-64bit machines and (1) 32-bit machine. The x32 was always able to save as .pdf while the x64 could not (we were using WF3 at the time. It turns out that at the time PTC made WF3, Adobe needed some refinement to operate in 64-bit environment. So save as .pdf was only available in the x32 version of WF3. As far as I know, there is no work-around either other than to use a x32 OS and WF3.
Sorry I only have bad news for you there.
We have just discovered another problem using 'Print to PDF' from a 64 Bit machine. The highlight comment tool in Adobe does not work on the PDF. We have Adobe 8.0 standard here. I'm going to test a PDF in my copy of Adobe 9.0 Pro at home.
Kathy
Pro/E Wildfile 3.0