Receive a new license

[AB_10407399]

Hello,

I requested a license several times via the 'CREO for Students' platform, because I am a UTT student, but I never received it. I followed the same process last year and everything worked really well, but since my license expired I haven't been able to get a new one.

Can you help me ?

Thank you.

[VladimirN]

Try to use - "Education Case Logger": https://support.ptc.com/apps/cs_loggers/academic/log

[MartinHanak]

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@AB_10407399 wrote:

Hello,

I requested a license several times via the 'CREO for Students' platform, because I am a UTT student, but I never received it. I followed the same process last year and everything worked really well, but since my license expired I haven't been able to get a new one.

Can you help me ?

Thank you.

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Hi,

if license expires then you have to:

• remove not invalid license file from C:\ProgramData\PTC\Licensing directory
• run reconfigure.exe from Parametric\bin directory