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It may be they are turned off in the config.sup.
I've seen complaints that the entries that control their display only controlled their initial appearance when in config.sup, but that recently PTC changed the behavior of datum visibility controls to be consistent with the rest of the config options - once set in config.sup nothing can change it in that session.
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Thanks to all that responded.
We had the datums/axis/points set to be turned off in the config.sup during initial Creo start up. It seem that in Creo3 (and creo 2 M90 and above) that this causes the problem. When I deleted thes settings in theconfig.sup, the problem went away.