cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Stay updated on what is happening on the PTC Community by subscribing to PTC Community Announcements. X

fatal error

skip_d
2-Explorer

fatal error

I am using Creo Parametric 3.0 M090

When I launch CREO I get a fatal error encountered warning. I've rebooted multiple times with no success.

I'm running windows 10 enterprise 64 with a quadro P2000

traceback:

-------------------------------------------------
The trace creation timestamp is: Thu Apr 22 17:59:39 21
The executable build timestamp is: Thu Mar 24 06:14:53 16
The datecode is: 2016050
The pro machine type is: x86e_win64
The process ID is: 4280
The traceback type is : CRASH
The logger exit status is: 00003
The release is: 3.0
The external datecode is: M090
The product title is: Creo Parametric
-------------------------------------------------
Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 15780.

Main Thread 15780
=====================
ERROR: Module information could not be found, GetLastError: 1114 (Address: 0000000000000000)
0x00007FF7E1007E72 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x16735fc0, 0x1, 0x7, 0xc8ae4f37 )
ERROR: Module information could not be found, GetLastError: 1114 (Address: 0000000000000000)
ERROR: Module information could not be found, GetLastError: 1114 (Address: 0000000000000000)
ERROR: Module information could not be found, GetLastError: 1114 (Address: 0000000000000000)
ERROR: Module information could not be found, GetLastError: 1114 (Address: 0000000000000000)
0x00007FFCC8AE4F37 NULL (NULL:0) (asyncoremt:0x00007FFCC8AE0000) ( 0x22e2b700, 0x16735f01, 0x18a20301, 0xc8ae0000 )
0x00007FFCC8AE8C75 NULL (NULL:0) (asyncoremt:0x00007FFCC8AE0000) ( 0x18a20388, 0x2, 0x1, 0x99c4cf21 )
0x00007FFCC8AE6DF3 NULL (NULL:0) (asyncoremt:0x00007FFCC8AE0000) ( 0x0, 0x0, 0x0, 0xcccfd03c )
0x00007FF7E2EF2D82 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x0, 0x1, 0x58faec80, 0x1 )
0x00007FFCAF198A92 NULL (NULL:0) (coreutils_sh:0x00007FFCAF0E0000) ( 0x20ffc738, 0x58faec80, 0x0, 0x0 )
0x00007FF7E1A41AE5 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x58faec80, 0x0, 0x7f3d, 0x58faefa0 )
0x00007FF7E1A3FD47 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0xffffffff, 0x58faedc8, 0x197597f8, 0x7c42a352 )
0x00007FF7E1A3DB78 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x58faeef0, 0xeec3f565, 0x1d027f9e, 0x7c5fcb3a )
0x00007FF7E1A3DE9D NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0xffff0000, 0x0, 0x0, 0x58faeef0 )
0x00007FF7E1A3E8B5 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x58faeff0, 0x0, 0x0, 0x58faeff0 )
0x00007FF7E1A4327C NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x0, 0x58faef71, 0x0, 0xe3a0a71b )
0x00007FF7E1A952FD NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x0, 0x58faf0c8, 0x58faf0a4, 0x58faf0c0 )
0x00007FF7E1A8AE83 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x0, 0x0, 0x58faf330, 0x0 )
0x00007FF7E1A936EA NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x58faf300, 0x3e9, 0xe60cacb0, 0x58faf19c )
0x00007FF7E1A4FDDD NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x58faf450, 0x0, 0x1fff, 0x58faf450 )
0x00007FF7E1A4EC48 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x0, 0x58faf380, 0x58faf450, 0x0 )
0x00007FF7E1A50D09 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x0, 0x0, 0x58faf380, 0x0 )
0x00007FFCE3A0A71B NULL (NULL:0) (coretools_sh:0x00007FFCE3970000) ( 0x0, 0x0, 0x0, 0x0 )
0x00007FF7E1A5DF99 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x0, 0x1, 0xffffffff, 0x0 )
0x00007FF7E1AB8381 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0xffffffff, 0x0, 0x0, 0xffffffff )
0x00007FF7E1AADB47 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x1, 0xffffffff, 0x58faf570, 0xe641a128 )
0x00007FF7E1AA77F4 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x7, 0x0, 0x0, 0x0 )
0x00007FFCE3A0A71B NULL (NULL:0) (coretools_sh:0x00007FFCE3970000) ( 0xe5d7a4e0, 0x0, 0x3, 0xddf833aa )
0x00007FF7E1AAD948 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x0, 0x0, 0xea2d97d0, 0x15580cc0 )
0x00007FF7DD2A2689 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0xea2d97d0, 0x3, 0x0, 0x0 )
0x00007FF7DCD4E61A NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0xea2d97d0, 0x0, 0x3, 0x3 )
0x00007FF7E2EDE1BA NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x1, 0x58faf680, 0x3, 0x1 )
0x00007FF7E2EDE0D8 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x153a59d4, 0xa, 0xa, 0x0 )
0x00007FF7DC993FB0 NULL (NULL:0) (xtop:0x00007FF7DB970000) ( 0x0, 0x0, 0x0, 0x0 )
0x00007FFD0BCC7034 NULL (NULL:0) (KERNEL32:0x00007FFD0BCB0000) ( 0x0, 0x0, 0x0, 0x0 )

0 REPLIES 0
Announcements
NEW Creo+ Topics: Real-time Collaboration


Top Tags