lot of Windchill Icons in Creo Parametric

[Kumar_KB]

In Creo, I'm getting lot of Windchill Icons just above the  model tree. Please let me know if anyone see this issue. Usually we will get one Windchill icon for one part right. but I'm getting Creo window with lot of Windchill icons as below. Please some one help me on this.

Thank you
Kumar B

[Chris3]

I don't know the answer but I wouldn't be surprised if this is caused by a toolkit that's running. Do you have any toolkits?

With this type of question the first thing to test is to use the out of the box version of Creo and then make the connection to Windchill. You can go to <creo load folder>\Creo X.Y.Z.0\Parametric\bin and launch parametric.exe from there (check to make sure no configs are loaded) and then connect to Windchill and see if the result persists. If the issue isn't there then it is a config or toolkit that you are loading. At that point it is just a process of turning on things 50% at a time until if figure out what is causing it.

[Kumar_KB]

Thanks Chris for quick response.

 But we don't have any ToolKit. We just use standard Creo parametric 9.0.9.0. Even I tried with replacing my master config file in Users machine but no use. still we are having above issue.

Thanks

Kumar B

[Chris3]

Have you tried opening up parametric.exe with no configs, no UI file?

[Kumar_KB · Accepted solution]

Hi Chris,

I didn't tried that option. But I got an article in PTC support.

https://www.ptc.com/en/support/article/CS361601?source=search 

Thanks

Kumar B