"No hole charts found" when using some custom screws
I'm configuring EFX 7.0 using ProENGINEER WIldfire 3. I'm configuring the Screws and Pins, so we use the customer's screws/nuts/washers from their library on Intralink. By now everything seems OK, parts are retrived from Intralink correctly, assembling using Surface and Axis ID works OK...
But I have some issues with certain screws. Some cylindrical and countersink screws don't work well. Counterbore can't be activated and hole can't be selected/done, those areas on the GUI are greyed:
All of the hexagonal screws work perfectly. None of the cylindrical screws work. And some of the countersink screws work and some don't.
When they don't work properly, these areas are greyed and if I try to assemble them, I get an error message:
If I accept, they assemble properly, but holes are not created.
Anyone knows why system is not detecting the proper holes to be created?
*You can find attached the .dat, .prt and _detail.gif of some of this non-working screws.
This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.