Creo Illustrate animation annotations grayed out
I have an issue with Creo Illustrate 3.0 that is annoying more so than fatal!
After producing any animation which contains annotations, never more than 20 or so annotations per file, I can export the file and save it as a .wmv as usual. No problem.
My issue is that when I go back to the original file, I find that a lot, but not all of the annotations and Markup 1's appear grayed out in the Key Editor. This means that I have to redo those particular grayed out entries if I need to edit the original file. It is very time consuming to have to re-invent the wheel every time I need to edit a file to produce another animation.
I have had some helpful feedback from PTC regarding this issue but hasn't fixed the problem. I was told to rename the User Preference file in the Application Data, which I did, but the issue remains. This is an example of what I am seeing...

Perhaps someone has come across this issue and has a fix? Any help or assistance would be appreciated!
Thanks...

