Creo Schematics Crashes in 10/11 when exporting a PDF using custom templates (formats)

[CK_5190246]

Creo Schematics 10 and 11 crashes when trying to export a pdf of the design sheets. We are able to reproduce this in an empty design with two sheets. We have narrowed it down to the formats that we have been using for years. Creo Schematics 4.0 does not have this problem exporting with our current designs and the attached test design. The Event Viewer in Microsoft shows Faulting module name: DL180PDFL.dll, version: 18.0.4.3, time stamp: 0x62a673dd.  Note, that PTC start template that ships with the tool does not have this issue so please test with the attached files. We are unable to update until this issue gets resolved.  I am concern that this will impact other customers that have custom design templates (formats).

[VladimirN]

Same issue:

• "Creo 3.0 crashes when exporting to PDF": https://community.ptc.com/t5/3D-Part-Assembly-Design/Creo-3-0-crashes-when-exporting-to-PDF/td-p/542261 
• "Exit reported when exporting drawing to PDF in Creo Parametric": https://www.ptc.com/en/support/article/CS261585 

[anursingh]

Hi @CK_5190246,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Please note that industry experts also review the replies and may eventually accept one of them as solution on your behalf.
Of course, if you have more to share on your issue, please pursue the conversation. 

Thanks,
Anurag