ERROR PRINTING MONOCHROME CREO VIEW LITE 2

[ptc-4965457]

Cannot PRINT in Monochrome format from CREO VIEW Lite 2.0 (M040 build 15) . It happens with all the printers. It ignores the setting and always prints in Grayscale.

Thanks and kind regards,

Diego García

[KlausHellweger]

Hello Diego,

we are using exactly the same creoview version/datecode but I cannot reproduce your issue.

I suppose it works with CreoView standard or full editition ? Do you have the prolems also whn creating a pdf file ?

Regards

Klaus

[boemi]

Hello All

I am searching the option "monochrome printing" to add it to the admin_prefs.xml file.

I would like to preset this for all our users.

I searched multiple forums, ptc community and the "ProductView_prefs" file.

Perhaps I am blind.

We use CREO VIEW 2.0 M040 Build 15.

Somebody can help me?

Regards,

Marc

[MartinHanak]

Diego,

I think that Creo View IS NOT ABLE to print BLACK&WHITE drawing. Monochrome print = Grayscale print. Ask PTC Support if you need to confirm my idea.

Martin Hanak

[gkoch]

Yes, that's right! Monochrome means grayscale.

I found a hint in our database:

Workaround: Select Monochrome printing using the Advanced Print Options accessible from the Print dialogue, which result in 1-bit black and white printed output

This is from article CS5297 : ProductView 9.1: How to print as black on white (Monochrome) instead of Greyscale?

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS5297

[boemi]

Hello Gunter

Is there also a option in the admin_prefs.xml of creo view 2.0 to print in monochrome as a standard?

I am searching this options through the hole .xml file.

Regards,
Marc

[gkoch]

Hi Marc,

If you manually change the option it will be remembered in the user_prefs.xml for future sessions until you change it again. But it seems the same setting does not work within the admin_prefs.xml.

Thanks,

Gunter