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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

Grey borders on exported images (sometimes)

Ramon_Bohne
13-Aquamarine

Grey borders on exported images (sometimes)

Hello,
am I the only one who gets grey borders every now and then when extracting 2D figures from Creo Illustrate to bitmap (300dpi)?

 

Best regards

Ramon

 

3 REPLIES 3

I would suggest contacting the tech support team to log an case so we can investigate this properly.

 

Ramon_Bohne
13-Aquamarine
(To:agarland)

OK.

Hello,

 

I wish everyone a healthy and successful 2024.

 

On the topic:

PTC support has forwarded the issue to their R&D department and they are working on a solution. I will get back to you when I receive feedback.

 

Best regards
Ramon

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