OUT OF DATE, issue when connecting Creo schematics 3.0 M020, work group manager to windchill via VPN
I am using Creo Schematics 3.0 M020
We have the below Creo Schematics / WGm / Windchill.
We find issues when we try to use WGM/Creo schematics on our company VPN, when we connect Creo Schematics/WGM to windchill using LAN/Ethernet it works fine, when we connect via VPN, it fails to open the dataset (.RSD) file, it says file is outdated. After that even if we try to reconnect using LAN, it does not work, only way is to re-install the Schematics software. Is this a known issue??
WGM: M030-CPS17 Release 11
Schematics: Version 3.0, Datacode: M020, Config ID: 1A1614522
Release: 11.0 M030-CPS18
Products Installed Creo View - Clients Creo View - Adapters PTC Windchill PDMLink 11.0 PTC Windchill 11.0 Information Modeler windchill 11.0 Services windchill 11.0 mpmlink windchill 1.7 REST Services windchill 11.0 help center windchill 11.0 service pack windchill 11.0 platform structures windchill 11.0 info*engine windchill 11.0 common base VRD LSA Foundation Template - Extended1.4
Installed Locales: There is no non-default locale support installed
Here are the errors that I faced out of date object in workspace.