Creo Simulate Live Not Showing Results

[ghunsinger]

I have been trying to use Creo Simulate Live, just to see how it works, but when I start a simulation, I don’t get any results (see picture below). I tried running the same setup in Creo Simulation and got it to display results in there. Am I missing something in Creo Simulate Live to show me the correct results?

I used a load of 25lbf down on the top, and fixed the bottom surface.

[kdirth]

I had to add 2 folders on my computer to get it to work when I first used Simulate Live:

•  Add MaterialLibrary folder to your working directory
•  Add MaterialLibrary folder to the install directory
  • Here is where I found it - C:\Program Files\PTC\Creo 4.0\M090\Common Files\x86e_win64\simlive_home

I can't find the original documentation I received to add these folders, but as I remember, one of the folders is needed for it to work.

[kdirth]

Here is the article referring to the issue I had - https://www.ptc.com/en/support/article/CS305968

(referred to in the article referred to by ghunsinger)

[rghadge]

Hi @ghunsinger,

This is an known issue.

Please refer existing article https://www.ptc.com/en/support/article/CS311463 for troubleshooting steps.

Regards,

Rahul