cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Fatal error while starting Creo

ptc-6576841
Newbie

Fatal error while starting Creo

Hi,

Got the "Fatal error" message when i open Creo. How to resolve it?

-------------------------------------------------

The trace creation timestamp is: Fri Sep 05 11:25:58 14

The executable build timestamp is: Mon Dec 23 20:27:12 13

The datecode is: 2013410

The pro machine type is: x86e_win64

The process ID is: 9548

The traceback type is : CRASH

-------------------------------------------------

Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 8148.

Main Thread 8148

=====================

0x000007FEE16DE3F8 NULL (NULL:0) (ig4icd64:0x000007FEE1660000) ( 0x71a72f8, 0x71a72f8, 0x71a6fd0, 0x119109f0 )

0x000007FEE16DE8C7 NULL (NULL:0) (ig4icd64:0x000007FEE1660000) ( 0x71a72f8, 0x91c101, 0xe2544590, 0x11dda01 )

0x000007FEE16E121F NULL (NULL:0) (ig4icd64:0x000007FEE1660000) ( 0xe1f5fb8, 0x331, 0x47, 0xece9220 )

0x00000001460D75A8 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x331, 0xe1f5ff0, 0x602, 0x0 )

0x00000001460E099D NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x101a94b8, 0x91c340, 0x0, 0x91c3a0 )

0x00000001460632F6 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x10653198, 0xe2540d8b, 0x0, 0x0 )

0x000000014606D5D4 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0xbbbbbbbc, 0x0, 0x402bff, 0x402bff )

0x000007FEE2541773 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x6, 0x331, 0x0, 0x2ef )

0x000007FEE256773E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91c510, 0x0, 0x91c510, 0x331 )

0x000007FEE2495050 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x1, 0x91c569, 0x0, 0x0 )

0x000007FEE2567BF1 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x1, 0x0, 0x0, 0xc )

0x000007FEE24919F9 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91c690, 0x91c759, 0x0, 0x0 )

0x000007FEE2541D88 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0xffffffff, 0xe2555d32, 0x402bff, 0x0 )

0x000007FEE2565378 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91c910, 0xffffffff, 0x91c910, 0x5 )

0x000007FEE256E116 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91c910, 0x8f9, 0x91c6e0, 0xb )

0x000007FEE2490CF8 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91c910, 0x86c, 0x0, 0x0 )

0x000007FEE2541D88 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x402bff, 0xe255cd9d, 0x402bff, 0x0 )

0x000007FEE2565378 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91c910, 0x0, 0x10516960, 0xe2584e7b )

0x000007FEE256E07C NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x10516948, 0x402bff, 0x10516948, 0x77657931 )

0x000007FEE23F636C NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91ca58, 0xe7a6f827, 0x415c4580, 0xde65d04 )

0x000007FEE710FF1D NULL (NULL:0) (coretools_sh:0x000007FEE70D0000) ( 0x0, 0x91ca79, 0x10516948, 0x91caf0 )

0x000007FEE23F6446 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91ca48, 0x10639930, 0x0, 0x10516948 )

0x000007FEE23FAB08 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x100f68d8, 0x0, 0x86c, 0x602 )

0x00000001415C448A NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x0, 0xe257ca14, 0x0, 0x0 )

0x00000001415C4595 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x402c11, 0x415c2050, 0x105adb40, 0x1 )

0x00000001415C198E NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x100f68d8, 0x1, 0x10516948, 0x92d6128 )

0x00000001415D4E56 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x108724d8, 0x2, 0x6, 0x0 )

0x000007FEE257F6BA NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FEE257F8D7 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0xe26e0ce0, 0x1, 0x0, 0x0 )

0x000007FEE2497918 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x402c11, 0x91cdb0, 0x331, 0x0 )

0x000007FEE256773E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x402c11, 0x5, 0x91cee0, 0x331 )

0x000007FEE242FE1E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x93285c8, 0x1, 0x402c11, 0x0 )

0x000007FEE2431C73 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x402c04, 0x1, 0x0, 0x331 )

0x000007FEE2432016 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x402c04, 0xe26dbf50, 0x104f8270 )

0x000007FEE243206F NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x104f8270, 0x402c04, 0x0, 0x1 )

0x000007FEE2432491 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x80000001, 0x91d120, 0x91d190 )

0x000007FEE256773E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x104f8250, 0x91d190, 0x331 )

0x000007FEE24BA79B NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x202bac, 0x91d220, 0x1, 0x80000001 )

0x000007FEE24BA982 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x331, 0x0, 0x0, 0x0 )

0x000007FEE256773E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x331, 0x1, 0x91d3b0, 0xc3 )

0x000007FEE24BA8AF NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x102c44, 0x91d440, 0x1, 0x80000001 )

0x000007FEE24BA982 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x331, 0x0, 0x0, 0x0 )

0x000007FEE256773E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x331, 0x1, 0x91d5d0, 0x331 )

0x000007FEE24BA8AF NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x102c41, 0x91d670, 0x0, 0x80000001 )

0x000007FEE24BAA18 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x102c41, 0x0, 0x89, 0x0 )

0x000007FEE24BB123 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x1, 0x89, 0x89 )

0x000007FEE2418EF1 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x102c41, 0x89, 0x1 )

0x000007FEE24BB750 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x7e1bf88, 0x102c41, 0x2b )

0x000007FEE2567044 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x0, 0x6, 0x91d878 )

0x000007FEE256E511 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x102c41, 0x89, 0x1, 0x0 )

0x000007FEE25BFD94 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x2, 0xe26498a8, 0x91d9c0, 0xe255cd9d )

0x000007FEE25C84C0 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x42fa8820, 0xe25b58da, 0x0, 0xe256e4d4 )

0x000007FEE257FBEC NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x2, 0x415c1d60, 0x3e9, 0xe6d2c7c3 )

0x000007FEE23F466E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x1, 0x91d9e0, 0x0, 0xe710ff1d )

0x000007FEE710FF1D NULL (NULL:0) (coretools_sh:0x000007FEE70D0000) ( 0x49f6b390, 0x91dbc0, 0x0, 0xe23f67ee )

0x000007FEE23F46FB NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x0, 0x1, 0x42fa888d )

0x00000001415CDE17 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x10516948, 0x0, 0x0, 0x0 )

0x00000001415ED19E NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x40, 0x2, 0x0, 0x91ddf0 )

0x000007FEE710FF1D NULL (NULL:0) (coretools_sh:0x000007FEE70D0000) ( 0x0, 0x91de31, 0x1, 0x0 )

0x00000001415ED64C NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x0, 0x49f6aba8, 0x1, 0x1 )

0x000000014314003C NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x3e9, 0x91e170, 0x2, 0x46e3cee8 )

0x0000000146E3CC90 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x0, 0x49f6aba8, 0x49f6aba8, 0x1 )

0x0000000146E292B3 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x0, 0x0, 0xe4e0fc01, 0x3 )

0x0000000146E24D24 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x1, 0x91f4b0, 0xd412f0, 0xccbe01 )

0x0000000146E24F07 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x9f596c, 0x0, 0x0, 0x0 )

Thread 11604

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0xe75cac09, 0x0, 0x351fd28 )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x138d60, 0x1, 0x0, 0x26c )

0x000007FEE75ECB64 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x0, 0x0, 0xe7ab1170, 0xe7a6a1d2 )

0x000007FEE75E710D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x138d60, 0x139cb0, 0xf1310, 0x0 )

0x000007FEE75E8AD3 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x2bc8170, 0xf1310, 0x0, 0x138dc0 )

0x000007FEE75E6A1D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x2bc8170, 0x0, 0x0, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x2bc8170, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 6316

=====================

0x00000000778B186A NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x9e0035ab, 0x0, 0x48, 0x1 )

0x000007FEFD861430 NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x3e1f380, 0x3e1f360, 0x0, 0x0 )

0x0000000077761723 NULL (NULL:0) (kernel32:0x0000000077740000) ( 0xfe333719, 0x3e1f670, 0x2bc8448, 0x0 )

0x000007FEE75C667D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x0, 0xfe333719, 0x138e80, 0x284 )

0x000007FEE75C67CF NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0xfe333719, 0xfe333719, 0x13a130, 0x138e30 )

0x000007FEE75C6945 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0xe7a60000, 0x13a130, 0xe7ab1170, 0x0 )

0x000007FEE75EC8AB NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x0, 0x0, 0xe7ab1170, 0xe7a6a1d2 )

0x000007FEE75E710D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x138e30, 0x13a130, 0xf1310, 0x0 )

0x000007FEE75E8AD3 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x2bc8870, 0xf1310, 0x0, 0x138f90 )

0x000007FEE75E6A1D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x2bc8870, 0x0, 0x0, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x2bc8870, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 3368

=====================

0x00000000778B186A NULL (NULL:0) (ntdll:0x0000000077860000) ( 0xf0000, 0x1, 0x0, 0x13dfe0 )

0x000007FEFD861430 NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x46df630, 0x46df610, 0x0, 0x0 )

0x0000000077761723 NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x1171aee6, 0x46df920, 0x2b8e108, 0x0 )

0x000007FEE75C667D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x1, 0x1171aee6, 0x139b28, 0x0 )

0x000007FEE75C67CF NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0xb2a367a4, 0x1, 0x12a2c8b0, 0x1 )

0x000007FEE75C6945 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x1, 0x139ad0, 0x2a, 0x12a2c8b0 )

0x000007FEE75ECDCB NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0xe7a60000, 0x0, 0xe7ab1170, 0x4 )

0x000007FEE75E7818 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0xf1300, 0x2b416a8, 0x13a5b0, 0x139c40 )

0x000007FEE75E710D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x139ad0, 0x13a5b0, 0xf1310, 0x0 )

0x000007FEE75E8AD3 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x2b8e530, 0xf1310, 0x0, 0x139c40 )

0x000007FEE75E6A1D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x2b8e530, 0x0, 0x0, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x2b8e530, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 11104

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0xfd863090, 0xbbe35dd, 0x88e50c0 )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x4819280, 0x0, 0x0, 0x50c )

0x000007FEE6C6CE75 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x2, 0x4819280, 0x3b, 0xffffffff )

0x0000000145DA7CD6 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x4749b30, 0x4819280, 0x0, 0x0 )

0x0000000145DA760B NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x4819280, 0x0, 0x0, 0x0 )

0x000007FEE6D317A3 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0xd4a500, 0x0, 0x2b36bc0, 0x7fffffff )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0xd4a5e0, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 6848

=====================

0x00000000778B186A NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x2, 0x0, 0x77964550, 0x77964550 )

0x000000007787B037 NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0x0, 0x0, 0x60ae11a8 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 11980

=====================

0x00000000778B134A NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0x0, 0xfce54f50, 0xfce10000 )

0x000007FEFCE15941 NULL (NULL:0) (mswsock:0x000007FEFCE10000) ( 0xfce159b0, 0x54515b0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 12176

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0xfffffffe, 0x13ffd0, 0xfffffffe, 0xe75c1c2a )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x1, 0x13e040, 0x0, 0x48c )

0x000007FEE6C6CE75 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x13dfe0, 0x13e0b0, 0x1, 0x0 )

0x000007FEE75E8BB3 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x4872d10, 0xf1310, 0x0, 0x13e040 )

0x000007FEE75E6A1D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x4872d10, 0x0, 0x0, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x4872d10, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4824

=====================

0x00000000778B186A NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FEFD861430 NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x79ffb10, 0x79ffb00, 0x0, 0x0 )

0x00000000777506E0 NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

0x0000000145B57ED6 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 5480

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0xad4f00, 0x2, 0x0, 0x538 )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x8ae8158, 0x8ae8158, 0x0, 0x538 )

0x000007FEE6D2DD44 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x4823a68, 0x0, 0x0, 0x0 )

0x0000000143A8264E NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x4823a68, 0x0, 0x0, 0x0 )

0x000007FEE6D317A3 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x7a9de00, 0x0, 0x2b36cc0, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x7a9de90, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 8432

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0xad5e00, 0x2, 0x0, 0x540 )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x8ae8188, 0x8ae8188, 0x0, 0x540 )

0x000007FEE6D2DD44 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x4823cc8, 0x0, 0x0, 0x0 )

0x0000000143A8264E NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x4823cc8, 0x0, 0x0, 0x0 )

0x000007FEE6D317A3 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x4ade500, 0x0, 0x2b36f40, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x4ade500, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4848

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0xaddb00, 0x2, 0x0, 0x548 )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x8ae8140, 0x8ae8140, 0x0, 0x548 )

0x000007FEE6D2DD44 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x4823510, 0x0, 0x0, 0x0 )

0x0000000143A8264E NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x4823510, 0x0, 0x0, 0x0 )

0x000007FEE6D317A3 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x87ee700, 0x0, 0x2b36fc0, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x87ee760, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 10684

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x936a6e0, 0xe6d2f323, 0x2b4d610, 0xe7a6c650 )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x2b37058, 0x0, 0x0, 0x574 )

0x000007FEE6C6CEB9 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x48253f0, 0x1, 0x0, 0x0 )

0x000007FEE6D319E5 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x7ec2400, 0x0, 0x2b37040, 0x7fffffff )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x7ec2480, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 7360

=====================

0x00000000778B2BBA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0xaa0e01, 0x0, 0x779645e8, 0x77964610 )

0x000000007787FE3B NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 10328

=====================

0x00000000778B2BBA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x1, 0x20000, 0x779645e8, 0x0 )

0x000000007787FE3B NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 11008

=====================

0x00000000778B2BBA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x10000, 0x0, 0x779645e8, 0x0 )

0x000000007787FE3B NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )


This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
Tags (4)
2 REPLIES 2

Re: Fatal error while starting Creo

Re: Fatal error while starting Creo

Saravanan,

As per the information in traceback, exit was due to graphics.

Couple of questions:

1. Which version and datecode of Creo you have installed?

2. Which graphics card(s) you have on your machine?

Try below options:

A). Add below config options in config.pro,

- enable_opengl_fbo no

- enable_opengl_vbo no

- enable_opengl_shader no

If it fails, move to option B.

B). Add config option graphics win32_gdi

C).

1. Select Creo Shortcut icon on desktop > Right Click and select "Properties"

2. In target path and the end add a empty space followed by -g:win32_gdi (e.g. "C:\Program files\PTC\Creo 2.0\parametric\bin\parametric.exe" -g:win32_gdi) > Apply

If you have Creo 2.0, try installing M120 datecode (if you have any older datecode)

Announcements