Re: Fatal error while starting Creo

ptc-6576841 · ‎Sep 05, 2014

Hi,

Got the "Fatal error" message when i open Creo. How to resolve it?

-------------------------------------------------

The trace creation timestamp is: Fri Sep 05 11:25:58 14

The executable build timestamp is: Mon Dec 23 20:27:12 13

The datecode is: 2013410

The pro machine type is: x86e_win64

The process ID is: 9548

The traceback type is : CRASH

-------------------------------------------------

Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 8148.

Main Thread 8148

=====================

0x000007FEE16DE3F8 NULL (NULL:0) (ig4icd64:0x000007FEE1660000) ( 0x71a72f8, 0x71a72f8, 0x71a6fd0, 0x119109f0 )

0x000007FEE16DE8C7 NULL (NULL:0) (ig4icd64:0x000007FEE1660000) ( 0x71a72f8, 0x91c101, 0xe2544590, 0x11dda01 )

0x000007FEE16E121F NULL (NULL:0) (ig4icd64:0x000007FEE1660000) ( 0xe1f5fb8, 0x331, 0x47, 0xece9220 )

0x00000001460D75A8 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x331, 0xe1f5ff0, 0x602, 0x0 )

0x00000001460E099D NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x101a94b8, 0x91c340, 0x0, 0x91c3a0 )

0x00000001460632F6 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x10653198, 0xe2540d8b, 0x0, 0x0 )

0x000000014606D5D4 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0xbbbbbbbc, 0x0, 0x402bff, 0x402bff )

0x000007FEE2541773 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x6, 0x331, 0x0, 0x2ef )

0x000007FEE256773E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91c510, 0x0, 0x91c510, 0x331 )

0x000007FEE2495050 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x1, 0x91c569, 0x0, 0x0 )

0x000007FEE2567BF1 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x1, 0x0, 0x0, 0xc )

0x000007FEE24919F9 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91c690, 0x91c759, 0x0, 0x0 )

0x000007FEE2541D88 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0xffffffff, 0xe2555d32, 0x402bff, 0x0 )

0x000007FEE2565378 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91c910, 0xffffffff, 0x91c910, 0x5 )

0x000007FEE256E116 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91c910, 0x8f9, 0x91c6e0, 0xb )

0x000007FEE2490CF8 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91c910, 0x86c, 0x0, 0x0 )

0x000007FEE2541D88 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x402bff, 0xe255cd9d, 0x402bff, 0x0 )

0x000007FEE2565378 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91c910, 0x0, 0x10516960, 0xe2584e7b )

0x000007FEE256E07C NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x10516948, 0x402bff, 0x10516948, 0x77657931 )

0x000007FEE23F636C NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91ca58, 0xe7a6f827, 0x415c4580, 0xde65d04 )

0x000007FEE710FF1D NULL (NULL:0) (coretools_sh:0x000007FEE70D0000) ( 0x0, 0x91ca79, 0x10516948, 0x91caf0 )

0x000007FEE23F6446 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x91ca48, 0x10639930, 0x0, 0x10516948 )

0x000007FEE23FAB08 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x100f68d8, 0x0, 0x86c, 0x602 )

0x00000001415C448A NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x0, 0xe257ca14, 0x0, 0x0 )

0x00000001415C4595 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x402c11, 0x415c2050, 0x105adb40, 0x1 )

0x00000001415C198E NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x100f68d8, 0x1, 0x10516948, 0x92d6128 )

0x00000001415D4E56 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x108724d8, 0x2, 0x6, 0x0 )

0x000007FEE257F6BA NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FEE257F8D7 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0xe26e0ce0, 0x1, 0x0, 0x0 )

0x000007FEE2497918 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x402c11, 0x91cdb0, 0x331, 0x0 )

0x000007FEE256773E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x402c11, 0x5, 0x91cee0, 0x331 )

0x000007FEE242FE1E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x93285c8, 0x1, 0x402c11, 0x0 )

0x000007FEE2431C73 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x402c04, 0x1, 0x0, 0x331 )

0x000007FEE2432016 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x402c04, 0xe26dbf50, 0x104f8270 )

0x000007FEE243206F NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x104f8270, 0x402c04, 0x0, 0x1 )

0x000007FEE2432491 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x80000001, 0x91d120, 0x91d190 )

0x000007FEE256773E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x104f8250, 0x91d190, 0x331 )

0x000007FEE24BA79B NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x202bac, 0x91d220, 0x1, 0x80000001 )

0x000007FEE24BA982 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x331, 0x0, 0x0, 0x0 )

0x000007FEE256773E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x331, 0x1, 0x91d3b0, 0xc3 )

0x000007FEE24BA8AF NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x102c44, 0x91d440, 0x1, 0x80000001 )

0x000007FEE24BA982 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x331, 0x0, 0x0, 0x0 )

0x000007FEE256773E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x331, 0x1, 0x91d5d0, 0x331 )

0x000007FEE24BA8AF NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x102c41, 0x91d670, 0x0, 0x80000001 )

0x000007FEE24BAA18 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x102c41, 0x0, 0x89, 0x0 )

0x000007FEE24BB123 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x1, 0x89, 0x89 )

0x000007FEE2418EF1 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x102c41, 0x89, 0x1 )

0x000007FEE24BB750 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x7e1bf88, 0x102c41, 0x2b )

0x000007FEE2567044 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x0, 0x6, 0x91d878 )

0x000007FEE256E511 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x102c41, 0x89, 0x1, 0x0 )

0x000007FEE25BFD94 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x2, 0xe26498a8, 0x91d9c0, 0xe255cd9d )

0x000007FEE25C84C0 NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x42fa8820, 0xe25b58da, 0x0, 0xe256e4d4 )

0x000007FEE257FBEC NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x2, 0x415c1d60, 0x3e9, 0xe6d2c7c3 )

0x000007FEE23F466E NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x1, 0x91d9e0, 0x0, 0xe710ff1d )

0x000007FEE710FF1D NULL (NULL:0) (coretools_sh:0x000007FEE70D0000) ( 0x49f6b390, 0x91dbc0, 0x0, 0xe23f67ee )

0x000007FEE23F46FB NULL (NULL:0) (libui_sh:0x000007FEE23F0000) ( 0x0, 0x0, 0x1, 0x42fa888d )

0x00000001415CDE17 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x10516948, 0x0, 0x0, 0x0 )

0x00000001415ED19E NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x40, 0x2, 0x0, 0x91ddf0 )

0x000007FEE710FF1D NULL (NULL:0) (coretools_sh:0x000007FEE70D0000) ( 0x0, 0x91de31, 0x1, 0x0 )

0x00000001415ED64C NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x0, 0x49f6aba8, 0x1, 0x1 )

0x000000014314003C NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x3e9, 0x91e170, 0x2, 0x46e3cee8 )

0x0000000146E3CC90 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x0, 0x49f6aba8, 0x49f6aba8, 0x1 )

0x0000000146E292B3 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x0, 0x0, 0xe4e0fc01, 0x3 )

0x0000000146E24D24 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x1, 0x91f4b0, 0xd412f0, 0xccbe01 )

0x0000000146E24F07 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x9f596c, 0x0, 0x0, 0x0 )

Thread 11604

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0xe75cac09, 0x0, 0x351fd28 )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x138d60, 0x1, 0x0, 0x26c )

0x000007FEE75ECB64 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x0, 0x0, 0xe7ab1170, 0xe7a6a1d2 )

0x000007FEE75E710D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x138d60, 0x139cb0, 0xf1310, 0x0 )

0x000007FEE75E8AD3 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x2bc8170, 0xf1310, 0x0, 0x138dc0 )

0x000007FEE75E6A1D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x2bc8170, 0x0, 0x0, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x2bc8170, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 6316

=====================

0x00000000778B186A NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x9e0035ab, 0x0, 0x48, 0x1 )

0x000007FEFD861430 NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x3e1f380, 0x3e1f360, 0x0, 0x0 )

0x0000000077761723 NULL (NULL:0) (kernel32:0x0000000077740000) ( 0xfe333719, 0x3e1f670, 0x2bc8448, 0x0 )

0x000007FEE75C667D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x0, 0xfe333719, 0x138e80, 0x284 )

0x000007FEE75C67CF NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0xfe333719, 0xfe333719, 0x13a130, 0x138e30 )

0x000007FEE75C6945 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0xe7a60000, 0x13a130, 0xe7ab1170, 0x0 )

0x000007FEE75EC8AB NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x0, 0x0, 0xe7ab1170, 0xe7a6a1d2 )

0x000007FEE75E710D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x138e30, 0x13a130, 0xf1310, 0x0 )

0x000007FEE75E8AD3 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x2bc8870, 0xf1310, 0x0, 0x138f90 )

0x000007FEE75E6A1D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x2bc8870, 0x0, 0x0, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x2bc8870, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 3368

=====================

0x00000000778B186A NULL (NULL:0) (ntdll:0x0000000077860000) ( 0xf0000, 0x1, 0x0, 0x13dfe0 )

0x000007FEFD861430 NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x46df630, 0x46df610, 0x0, 0x0 )

0x0000000077761723 NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x1171aee6, 0x46df920, 0x2b8e108, 0x0 )

0x000007FEE75C667D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x1, 0x1171aee6, 0x139b28, 0x0 )

0x000007FEE75C67CF NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0xb2a367a4, 0x1, 0x12a2c8b0, 0x1 )

0x000007FEE75C6945 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x1, 0x139ad0, 0x2a, 0x12a2c8b0 )

0x000007FEE75ECDCB NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0xe7a60000, 0x0, 0xe7ab1170, 0x4 )

0x000007FEE75E7818 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0xf1300, 0x2b416a8, 0x13a5b0, 0x139c40 )

0x000007FEE75E710D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x139ad0, 0x13a5b0, 0xf1310, 0x0 )

0x000007FEE75E8AD3 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x2b8e530, 0xf1310, 0x0, 0x139c40 )

0x000007FEE75E6A1D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x2b8e530, 0x0, 0x0, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x2b8e530, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 11104

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0xfd863090, 0xbbe35dd, 0x88e50c0 )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x4819280, 0x0, 0x0, 0x50c )

0x000007FEE6C6CE75 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x2, 0x4819280, 0x3b, 0xffffffff )

0x0000000145DA7CD6 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x4749b30, 0x4819280, 0x0, 0x0 )

0x0000000145DA760B NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x4819280, 0x0, 0x0, 0x0 )

0x000007FEE6D317A3 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0xd4a500, 0x0, 0x2b36bc0, 0x7fffffff )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0xd4a5e0, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 6848

=====================

0x00000000778B186A NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x2, 0x0, 0x77964550, 0x77964550 )

0x000000007787B037 NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0x0, 0x0, 0x60ae11a8 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 11980

=====================

0x00000000778B134A NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0x0, 0xfce54f50, 0xfce10000 )

0x000007FEFCE15941 NULL (NULL:0) (mswsock:0x000007FEFCE10000) ( 0xfce159b0, 0x54515b0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 12176

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0xfffffffe, 0x13ffd0, 0xfffffffe, 0xe75c1c2a )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x1, 0x13e040, 0x0, 0x48c )

0x000007FEE6C6CE75 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x13dfe0, 0x13e0b0, 0x1, 0x0 )

0x000007FEE75E8BB3 NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x4872d10, 0xf1310, 0x0, 0x13e040 )

0x000007FEE75E6A1D NULL (NULL:0) (asyncoremt:0x000007FEE75C0000) ( 0x4872d10, 0x0, 0x0, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x4872d10, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4824

=====================

0x00000000778B186A NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FEFD861430 NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x79ffb10, 0x79ffb00, 0x0, 0x0 )

0x00000000777506E0 NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

0x0000000145B57ED6 NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 5480

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0xad4f00, 0x2, 0x0, 0x538 )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x8ae8158, 0x8ae8158, 0x0, 0x538 )

0x000007FEE6D2DD44 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x4823a68, 0x0, 0x0, 0x0 )

0x0000000143A8264E NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x4823a68, 0x0, 0x0, 0x0 )

0x000007FEE6D317A3 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x7a9de00, 0x0, 0x2b36cc0, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x7a9de90, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 8432

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0xad5e00, 0x2, 0x0, 0x540 )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x8ae8188, 0x8ae8188, 0x0, 0x540 )

0x000007FEE6D2DD44 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x4823cc8, 0x0, 0x0, 0x0 )

0x0000000143A8264E NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x4823cc8, 0x0, 0x0, 0x0 )

0x000007FEE6D317A3 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x4ade500, 0x0, 0x2b36f40, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x4ade500, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4848

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0xaddb00, 0x2, 0x0, 0x548 )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x8ae8140, 0x8ae8140, 0x0, 0x548 )

0x000007FEE6D2DD44 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x4823510, 0x0, 0x0, 0x0 )

0x0000000143A8264E NULL (NULL:0) (xtop:0x000000013FC00000) ( 0x4823510, 0x0, 0x0, 0x0 )

0x000007FEE6D317A3 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x87ee700, 0x0, 0x2b36fc0, 0x0 )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x87ee760, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 10684

=====================

0x00000000778B12FA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x936a6e0, 0xe6d2f323, 0x2b4d610, 0xe7a6c650 )

0x000007FEFD8610DC NULL (NULL:0) (KERNELBASE:0x000007FEFD860000) ( 0x2b37058, 0x0, 0x0, 0x574 )

0x000007FEE6C6CEB9 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x48253f0, 0x1, 0x0, 0x0 )

0x000007FEE6D319E5 NULL (NULL:0) (baselibmt:0x000007FEE6C50000) ( 0x7ec2400, 0x0, 0x2b37040, 0x7fffffff )

0x00000000540C1DB7 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x54151ac0, 0x7ec2480, 0x0, 0x0 )

0x00000000540C1E53 NULL (NULL:0) (MSVCR100:0x00000000540A0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 7360

=====================

0x00000000778B2BBA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0xaa0e01, 0x0, 0x779645e8, 0x77964610 )

0x000000007787FE3B NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 10328

=====================

0x00000000778B2BBA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x1, 0x20000, 0x779645e8, 0x0 )

0x000000007787FE3B NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 11008

=====================

0x00000000778B2BBA NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x10000, 0x0, 0x779645e8, 0x0 )

0x000000007787FE3B NULL (NULL:0) (ntdll:0x0000000077860000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000777559ED NULL (NULL:0) (kernel32:0x0000000077740000) ( 0x0, 0x0, 0x0, 0x0 )

This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.

ptc-6576841 · ‎Sep 05, 2014

http://communities.ptc.com/thread/54430?tstart=0 link didn't work for me..

Mahesh_Sharma · ‎Sep 05, 2014

Saravanan,

As per the information in traceback, exit was due to graphics.

Couple of questions:

1. Which version and datecode of Creo you have installed?

2. Which graphics card(s) you have on your machine?

Try below options:

A). Add below config options in config.pro,

- enable_opengl_fbo no

- enable_opengl_vbo no

- enable_opengl_shader no

If it fails, move to option B.

B). Add config option graphics win32_gdi

C).

1. Select Creo Shortcut icon on desktop > Right Click and select "Properties"

2. In target path and the end add a empty space followed by -g:win32_gdi (e.g. "C:\Program files\PTC\Creo 2.0\parametric\bin\parametric.exe" -g:win32_gdi) > Apply

If you have Creo 2.0, try installing M120 datecode (if you have any older datecode)