I have the software and the licenses but can't get it installed!!
I've recently recieved the software and the software licenses to run the CREO in our Technology Department which is fantastic however When I passed the information to the IT people they have come back and said that they cannot get support from PTC with regards how to install it on the network. To be honest I am not clear as to the specific problem which they are having, however I would really appreciate it if someone could pass on some information on how to get in contact with the people at PTC. The IT people have said that they have tried to get in contact with PTC since November but have still had no luck in getting in contact with them and it is a real waste to have the software and licenses when the students can't avail of it. Please get in contact with any contact information as it would be greatly appreciated.
This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.