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1. Please provide a screenshot of your error.
2. From "Help Center" - "Stress Intensity Factor (SIF)": http://support.ptc.com/help//creo/creo_sim/usascii/index.html#page/sim/simulate/modstr/measures/reference/stress_intensity_factor.html
Article - "How to define static analysis using a crack idealization in Creo Simulate": https://www.ptc.com/en/support/article/CS265661