Just recently, after an enterprise push of IE9, some of our browsers with Windchill 10.1 M040 have begun to function improperly. The effects are most easily seen when the user goes to select the Recent Products button…
… expands a product and selects the Folders option.
From there the folder browser opens with the list of folders on the left and folder contents on the right. That’s how it SHOULD display.
For the machines with the problem, the folder list and folder contents panes overlap to that the folder contents is on top of the folders list. One can grab the pane boundary and get the panes to be adjacent but from there, selection of a link in the folder pane does not change the content in the folder contents pane. When the link in the folders pane is selected the browser behaves as if it’s populating the folder contents pane but it does not.
Furthermore, searching does not work at all.
This is not happening on all machines. Users cannot modify any of their security settings. Patches and plug-ins are the same on all machines. Something is different.
PTC Tech Support has been engaged. We’re about to roll out Windchill to the entire enterprise and this just happened. It’s a collosal mess.
Any ideas?
W.C. (Bill) Bowling
Technical Fellow
Engineering Design Process Development
Aerojet Rocketdyne
CAD Services
Office: 818-586-0310
Mobile:805-501-4875
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