5.4 licese update [was color of SGML file entities not an option in Editor 5.4]

[ptc-953343]

At 10:49 AM 7/10/2009, you wrote:
>Hi Dan--
>
>I suspect you're probably right about the new directory structure being
>the issue. I haven't tried it, but I think if you copy the *.lic files
>from the old Arbortext folder into the new PTC folder, the new version
>would pick up those licenses and use them.

I wasn't sure which files to copy and when it didn't do this
automatically, I went for the new license key. The other odd thing
was it looked like it had a different server code when I looked at
the text of the existing license file. I'll try this on another
machine and see what happens.

..dan


>--Clay
>
>-----Original Message-----
>From: Dan Vint [
>license.
>
>..dan
>
>At 10:07 AM 7/10/2009, you wrote:
> >Dan,
> >
> >According the the install guide for 5.4, chapter 6, Upgrading
> >Licenses, "There is no need to upgrade your licenses, since
> >previously issued licensing keys for (Arbortext Editor) will
> >continue to work..." Are you saying that you ha...

[ebenton]

You can go to the Arbortext support part of the PTC website and look at
your license information. It might help you figure this out.

[ptc-953343]

That's what I did. I returned the old license and entered the new
code. All is working, just not like previous updates.

..dan

[ebenton]

I meant that they should have a history of your server codes and license
keys, so you could figure out if your server code really did change.
The only reason I mentioned it was because you said that "..it looked
like it had a different server code...". I thought that maybe you
weren't sure.