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Dear Arbortext Community-
I know everyone has been getting a lot of emails about COVID-19 and trying to work in today's new climate. We know these are unprecedented times in our personal and professional lives. The PTC Arbortext Business Unit is here for you. It’s important you know we are committed to making sure you have the help and support needed to work effectively during this crisis. PTC’s President and CEO, Jim Heppelmann recently sent a letter regarding PTC’s Commitment to You, Our Customers, During COVID-19.
I just want to add onto Jim's message....Our Arbortext team is up and running and we are working very hard to ensure we help you be successful by assisting with anything from temporary license entitlements to product usage questions or any other concerns you have during this difficult time.
Please reach out to any of us by either emailing us directly or opening an Arbortext Technical Support case. Either of these methods will generate a response from a member of this team.
Stay safe, stay healthy and let’s get through this together.
All the best-
Pushpinder Toor
VP, Arbortext Business Unit, PTC