cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

AE Resource Manager crashes when dragging <xref> into dita doc

SOLVED
Level 9

AE Resource Manager crashes when dragging <xref> into dita doc

We just upgraded to Windows 10. We are currently running AE 7_M080.

Open Resource Manager, go into AE dita doc and place cursor where reference to be inserted. If user grabs the reference in Resource Manager and drags it into dita doc AE crashes.

If user clicks on the reference and then clicks on 'insert' button, the reference is inserted into the dita doc (no issues).

 

Note: users were able to drag references into dita doc before upgrade to Windows 10.

 

This looks like a bug to me. Anyone else experience this?

1 ACCEPTED SOLUTION

Accepted Solutions

Re: AE Resource Manager crashes when dragging <xref> into dita doc

Solution from PTC is to upgrade AE to 7.1 M050. This resolved the Resource Manager issue.

1 REPLY 1

Re: AE Resource Manager crashes when dragging <xref> into dita doc

Solution from PTC is to upgrade AE to 7.1 M050. This resolved the Resource Manager issue.