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We upgraded to AE 6.1 last week. Since then, users have noticed that their screens scroll downwards after they paste content into the xml. Does anyone know what causes the screen to scroll down? Any suggestions as to how this can be fixed?
Solved! Go to Solution.
We have seen some improvement since updating AE 6.1 M050 to AE 6.1 M060. We also removed the docbook reference in the aptcustom value. We were trying to run both docbook and DITA as we are currently transitioning. Both these things seem to have improved the issue.
Hey Kathleen,
Unfortunately, we haven't seen or heard of any issues like this in 6.1 until this.
Is it possible you have a customization at work here? Perhaps a script that jumped the document or performed some housekeeping after a paste action was taken, and after the upgrade the code needs to be tweaked?
Hi Kathleen,
Were you still experiencing this issue?
Did looking over custom scripts help?
Let us know if you resolved this, and how. Thanks!
We have seen some improvement since updating AE 6.1 M050 to AE 6.1 M060. We also removed the docbook reference in the aptcustom value. We were trying to run both docbook and DITA as we are currently transitioning. Both these things seem to have improved the issue.