Arbortext Editor does not show CGM file (with IsoView)

[TD_11074670]

In an XML data module opened in Arbortext Editor, when scroll down to a graphic part, it triggers an error “Can not find or start IsoView Server. Error -1”. Does anyone know why?

When I changed the view to Creo, the graphic shows up, but Arbortext Editor won’t recognize any hotspots from the graphic, thus I don’t want to use Creo View.

[bfriesen · Accepted solution]

Is this a new install or did it just start happening? What versions of software are you using? Do you also use Isodraw? We have found that you need to install Isodraw first then Editor for there not to be issues with isoview.

Bryon

[TD_11074670]

Okay so I reinstalled in this order, Editor > IsoDraw and it works now. Thanks.

[Alexia]

Thank you for updating this post with the steps and resolution.

Sometimes the registry gets a bit confused and needs a bit of a re-install which in turn re-registers the products to get it working.

Would you be OK if I mark your last comment as 'Solution' as this may help other Community members if they come across a similar issue.

Best wishes

Alexia