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Arbortext Editor program closes randomly

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Amethyst

Arbortext Editor program closes randomly

We are having an issue where editor terminates with no warning and closes all open editor windows. After it closes it does create an hs_err file each time. Anyone else have this issue? 

 

Bryon

2 REPLIES 2

Re: Arbortext Editor program closes randomly

We have one user that is currently getting a pure virtual error R6025 on a regular basis, then everything closes.

 

Bryon

Re: Arbortext Editor program closes randomly

Hi Byron,

there is a known issue in Arbortext 7.0 when doing a copy/paste within a document. This is logged as SPR 6490052. Not sure when this is supposed to be fixed, but perhaps upgrading to a newer version will do the trick?

 

BR,

Joachim