Arbortext's Documentum/WDK Adapter 6.0 vs. IE8: Java not available to Adapter
Hiya, Has anyone resolved an issue where the Documentum WDK adapter can't see Java? I have Editor 6.0 m010 with the WDK Adapter. IE8 is has Java 6_0_33 and works fine with Webtop (well, not fine, I had to jiggle the handle a bit ... the Java "addon" was present but not quite "right" ... I'm not 100% sure what I did that enabled it within IE8 but it works now).
I can navigate in the WDK Adapter, but checkout or anything that fires off the content transfer services fails. I can right-click within the Adapter, select All Accelerators > Manage Accelerators and then change the Add-on Types to Toolbars and Extensions (which is where Java shows up) but I do not see Java in the list. It's not present. In "plain" Internet Explorer (now that I've jiggled the handle) it displays Java when I look at Toolbars and Extensions.
I have closed/re-opened Editor. I guess I'll try rebooting, but I don't think that's it. I'm on Windows 7.
I tried adding C:\Program Files (x86)\Java\jre6\lib\javaws.jar
to the system environment variable CLASSPATH but that did not change the behavior I was seeing. It's interesting you were able to replicate the error I am seeing, but that the fix that worked for you didn't work for me.
(XXXX sent me an off-list suggestion that should be clear from my reply. I replied on-list but omitted their e-mail which contained screen caps of potentially internal info. Hopefully I actually did that. The new GMail Compose dialog (and/or the the large screen caps) are causing my page to format oddly).
So I went back to double check myself. Turns out that fixed the 5.4 version on that machine but not the 6.0 version on the machine. So I what I found out 6.0 is using the 64bit version of the browser because I installed the 64bit version of editor. I bet if you were to install the 64bit version of Java or the 32bit version of editor it would probably work.
Here is one more confirmation. This is the error I get in the x64bit version of IE.
Thanks, Brian. As soon as your questions teased out the 64bit system/32bit Java path, I was thinking along the same lines you followed below. I have a 32bit Java, 32bit Internet Explorer, and a 64bit Editor. I'm thinking the happy path is going to be backing out Editor and reinstalling the 32bit version. (Probably up-bit-ing the other pair would work for this situation but create compatibility/support issues on into the future with my "Approved Enterprise Image" and its components.)
Will report back when I get a chance to swap the install. Might be a bit. Other fires a-burning this week.