cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - New to the community? Learn how to post a question and get help from PTC and industry experts! X

Can't open element in Astoria Workbench

mmannickarottu
1-Visitor

Can't open element in Astoria Workbench

When I try to open an element in Astoria Workbench, Arbortext opens a pathname instead of the actual content. Why would this be? I am working on a virtual desktop that accesses a remote server.

2 REPLIES 2

With Astoria workbench, if you check out a document to the Editor and get the WebDAV URL instead of the doc, this is usually one of two issues:

1.  The WAN bridge to Arbortext isn't installed - check add/remove programs

2.  The astoriawanbridge.acl file isn't being read in by the Arbortext Editor on startup.

The best way to check the second one is turn on the command line for the editor from your preferences, and type "eval package_file(menus)" and this should return a pathname to this file located in a custom\init directory.  If it returns nothing, there's your issue.

Did the response to your query answer or resolve your question?

If so, could you use the Correct button to let the community that the correct answer was given.

If not, then did you find a resolution? Can you share with the community?

If you have not found a resolution, then can you provide further details about the error.

Announcements

Top Tags