Compatibility

[ptc-3538776]

I have an old version of IsoDraw (from the Itedo days). I have upgraded to a new version of Windows and have tried to install my version of Itedo IsoDraw but it does not work. Any ideas or suggestions?

Thanks

Garry

[TimPhelps]

See the compatability matrices at the PTC support web site

https://www.ptc.com/appserver/cs/portal/index.jsp?tab_id=arbortext

Specifically see page 2 in

http://www.ptc.com/WCMS/files/46355/en/Arbortext-Software-Compatibility-Matrices-5.3M220-7.0M090-9.1M180.pdf

It looks like IsoDraw is not supported on Windows Vista or Windows 7.

[ptc-3538776]

Hi Tim,

Unfortunately I do not have sufficient user priviledges to view those pages.

So what is the solution?

Is there a way to upgrade?

Regards

Garry

[TimPhelps]

Garry,

If you or your company has a maintenance contract, then you or a company representative logs into the PTC web site and goes to Support > Order or Download Software Updates.

If you do not have a maintenance contract, then you need to contact your sales representative.

Best regards,

Tim