Support
often asks me to perform a compose on the E3 Server using E3 Interactive (which
should be available on the Arbortext menu). Depending on whether you get the
fonts or still don't get the fonts, you've eliminated some avenues of research.
Support often asks me to use Distiller and E3 Interactive for the same reason.
(We don't have Distiller on our E3 Server so I can never help with this
one.)
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I had one
case where there were "problems" with my font that required Arbortext font gurus
to change a bit turning on "high" characters (or something like that) and
subsequently to rename them all (not a simple filename rename) in order that
they comply with strict font naming standards.
face="Century Schoolbook">
Are you
using anything that will force E3 to activate the content pipeline? Sometimes
strange things go on in that pipeline that mystify everyone. (DCAM and Profiling
are examples of functionality that will force the pipeline into action.) Try
formatting a job without anything "fancy" to see if you get different results
outside of the pipeline.
face="Century Schoolbook">
None of
these things I've identified are likely to fix your problem (sorry!) but they
may focus your research and, eventually, support's.
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Oh, and
hopefully you are on 5.1 somethingorother so many of the problems I've referred
to above have been fixed, but if you're in 5.0, they may still
apply.
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face="Century Schoolbook">Paul Nagai
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