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Editor, et al., not opening

ptc-956462
1-Newbie
1-Newbie
‎Jan 13, 2010 12:22 PM
‎Jan 13, 2010 12:22 PM

Editor, et al., not opening

Editor v5.3 has suddenly stopped opening; Architect and Styler as well. Keeps trying to open .xsd, which we don't use, and won't let me browse to correct DTD. Nothing works to resolve this - not new install, even with all v5.3.0... removed from 'regedit.' Has anyone else had this problem? Suggestions?
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2 REPLIES 2
ptc-2678281
1-Newbie
1-Newbie
(To:ptc-956462)
‎Mar 12, 2010 08:24 AM
‎Mar 12, 2010 08:24 AM

Check the variables (APTCUSTOM etc.) to make sure it's not picking up some corrupt customisations. Have a think about what changed in the environment just before it stopped working. Did you try a clean uninstall, restart, install?
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ptc-956462
1-Newbie
1-Newbie
(To:ptc-2678281)
‎Mar 12, 2010 09:09 AM
‎Mar 12, 2010 09:09 AM

That fixed it (cleaning out APTCUSTOM). Thanks!
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