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Flexera floating Print Composer license woes

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Newbie

Flexera floating Print Composer license woes

Hi all,

I'm trying to install and configure the Flexera licensing server to deliver
floating Print Composer licenses. (We used fixed licenses for Editor.) I am
working with support. But we seem to be going around in circles a bit. Has
anyone had to work through firewall and McAfee or other safety-ware issues?

From what we can tell, the server is installed properly and all of the
necessary firewall rules server-side, were created by the install.

The client is not able, however, to reach the server (no log entries ever
acknowledge requests/denials).

I have created Inbound and Outbound Firewall rules that permit TCP to/from
7788 in Domain and Private (but not Public) matching the entries created on
the server.

I can telnet from my laptop to the server port 7788. I can't do anything
useful, of course, but the connection appears to be accepted (it does not
timeout as it does if I use port 7789).

I have set PTC_D_LICENSE_FILE to
..licensepath/editorlicensefile.txt;7788@hostname and I have also tried
..licensepath/editorlicensefile.txt;7788@hostname.domain.com.

But Editor doesn't successfully retrieve a license.

Windows 7. Arbortext 6.0 m010.

Any thoughts? Tips? Tricks? Shiny coins?

--
Paul Nagai
Tags (2)
6 REPLIES 6
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Flexera floating Print Composer license woes

Paul,

I put a second line in the license file for the DAEMON:

DAEMON ptc_d D:\ptc\flexnet D:\ptc\flexnet\ptc.opt 7789

And then to also make port 7789 available through the firewall.

It's in the documentation, but buried, I don't remember where.

Lisa Gillispie
Federal Reserve Board
Highlighted

Flexera floating Print Composer license woes

My license file contains the following two lines:

SERVER __HOSTNAME__ PTC_HOSTID=xxxxxxxxxxxx 7788
DAEMON ptc_d __PTCD_PATH__

Are you saying you added a third line?


On Fri, Feb 15, 2013 at 12:32 PM, Lisa Gillispie
<lisa.f.gillispie@frb.gov>wrote:

> Paul,****
>
> ** **
>
> I put a second line in the license file for the DAEMON:****
>
> ** **
>
> DAEMON ptc_d D:\ptc\flexnet D:\ptc\flexnet\ptc.opt 7789****
>
> ** **
>
> And then to also make port 7789 available through the firewall.****
>
> ** **
>
> It’s in the documentation, but buried, I don’t remember where.****
>
> ** **
>
> Lisa Gillispie****
>
> Federal Reserve Board****
>
> ** **
>
> *From:* Paul Nagai [
Highlighted

Flexera floating Print Composer license woes

No, but on the second line I included the port number and made sure that port was open on the firewall.

DAEMON ptc_d D:\ptc\flexnet D:\ptc\flexnet\ptc.opt 7789
7789 is the port number for the daemon in this case.

Does your second line include the port number?
Highlighted

Flexera floating Print Composer license woes

First two lines look like this:

SERVER servername PTC_HOSTID=hostid 7788
DAEMON ptc_d D:\ptc\flexnet D:\ptc\flexnet\ptc.opt 7789

With servername and hostid populated appropriately
Highlighted

Flexera floating Print Composer license woes

I believe __HOSTNAME__ and __PTCD_PATH__ is PTC 'shorthand' for fill in your site's hostname and daemon path respectively...

David

David S. Taylor

Project Manager, Structured Information
Production and Marketing | C&E | NRC Construction
Building M-23A, Room 239 | 1200 Montreal Road | Ottawa, ON | K1A 0R6
Telephone: 613-990-2731 | Fax: 613-952-4040
David.S.Taylor@nrc-cnrc.gc.ca<">mailto:David.S.Taylor@nrc-cnrc.gc.ca>



Highlighted

Flexera floating Print Composer license woes

Der. I was looking at the wrong file. You're right, of course. I actually
have:

SERVER myhostname PTC_HOSTID=xxxxxxxxxxxx 7788
DAEMON ptc_d "e:\flexnet\ptc_d.exe" "e:\flexnet\ptc.opt"

When I start the server, log entries show ptc_d being assigned a random
high port (in the 60000 range). But everything appears right on the server.
lmtools reports all is well. If I add 7788 it fails. If I add 7789 nine it
again appears to succeed.

Now my second line reads:
DAEMON ptc_d "e:\flexnet\ptc_d.exe" "e:\flexnet\ptc.opt" 7789

And I had to add firewall rules for 7789 but I left PTC_D_LICENSE_FILE=7788
and it worked! Editor got a license!

Amazing. You guys, I mean. Thanks!


On Fri, Feb 15, 2013 at 12:53 PM, Taylor, David S. <
david.s.taylor@nrc-cnrc.gc.ca> wrote:

> I believe __HOSTNAME__ and __PTCD_PATH__ is PTC ‘shorthand’ for fill in
> your site’s hostname and daemon path respectively…****
>
> ** **
>
> David****
>
> ** **
>
> *David S. Taylor*
>
>
> *Project Manager, *Structured Information
> Production and Marketing | C&E | *NRC Construction*****
>
> Building M-23A, Room 239 | 1200 Montreal Road | Ottawa, ON | K1A 0R6****
>
> Telephone: 613-990-2731 | Fax: 613-952-4040
> David.S.Taylor@nrc-cnrc.gc.ca
>
> ****
>
> ** **
>
> ** **
>
> ** **
>
> *From:* Paul Nagai [
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